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claudiosalvioagstardock
claudiosalvioagstardock
Join Date 01/0001
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Problem with "Activate on Hotkey" and "Ctrl + Alt + Arrow keys should switch pages".

March 10, 2022 10:20:43 AM from Stardock ForumsStardock Forums

Hello,

"Activate on Hotkey" and "Ctrl + Alt + Arrow keys should switch pages" do not work in my case.
I have no problem setting shortcut keys for other applications.
Any ideas?

Best regards,
Claudio

tiles hotkeys keyboard
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claudiosalvioagstardock
AzDude
Join Date 11/2002
+553 sdemployee
Reply #1 March 10, 2022 10:48:15 AM
from Stardock ForumsStardock Forums

Hello,

Would you do this PURGE: https://forums.stardock.com/485902/tiles-support-faq#reinstalling

Reboot and ReInstall the latest version , Reboot test and report back .

 

AzDude
Stardock Community Assistant

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claudiosalvioagstardock
claudiosalvioagstardock
Join Date 01/0001
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Reply #2 March 11, 2022 12:25:05 PM
from Stardock ForumsStardock Forums

Hello AzDude,

Thanks for your prompt reply.
Over the weekend, I will follow the indicated procedure and report the result.

Best regards,
Claudio

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claudiosalvioagstardock
claudiosalvioagstardock
Join Date 01/0001
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Reply #3 March 12, 2022 5:59:16 PM
from Stardock ForumsStardock Forums

Hello AzDude,

I followed the instructions in the "Purge and Re-install" section and the problem persists.
I even tried to create a new local user on the system and it failed there too.
I also tried with an administrator user, elevating privileges when starting Tiles and it doesn't work either.

Does it work correctly for you?
I ask because I wouldn't want to waste time trying to get something to work that doesn't work for anyone.

Regards,
Claudio

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claudiosalvioagstardock
basj
Join Date 03/2001
+1598 sdemployee
Reply #4 March 12, 2022 8:00:54 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. But, the default hotkeys work on my system. Does it not work on yours? The default "Ctrl + Numpad 1" slide out the tiles bar (make it active) and "Ctrl+Alt+Arrow keys" changes the pages. If it don't work on your system. It might because those hotkeys is conflicting with other software hotkeys?

 

Thanks
Basj,
Stardock Community Assistant.

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claudiosalvioagstardock
hkyaumati
Join Date 10/2016
0
Reply #5 October 6, 2022 10:22:46 PM
from Stardock ForumsStardock Forums

I also have the same problem.

"Ctrl + Alt + Arrow" works fine

While ""Activate on Hotkey" doesn't work, no matter what hotkey I set.

Can you help me?

 

Thanks

 
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claudiosalvioagstardock
basj
Join Date 03/2001
+1598 sdemployee
Reply #6 October 7, 2022 2:01:19 AM
from Stardock ForumsStardock Forums

Quoting hkyaumati,
reply 5

I also have the same problem.

"Ctrl + Alt + Arrow" works fine

While ""Activate on Hotkey" doesn't work, no matter what hotkey I set.

Can you help me?

 Thanks

Hello,
Sorry to hear you are having issues. May I know, which Windows you on? Also need its full version number. Please use Winver.exe to get it.

Thanks
Basj,
Stardock Community Assistant.

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claudiosalvioagstardock
hkyaumati
Join Date 10/2016
0
Reply #7 October 7, 2022 2:54:38 AM
from Stardock ForumsStardock Forums

win 10 Pro.

21H2

19044.2006

Windows Feature Experience Pack 120.2212.4180.0

 
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claudiosalvioagstardock
basj
Join Date 03/2001
+1598 sdemployee
Reply #8 October 7, 2022 3:19:54 AM
from Stardock ForumsStardock Forums

Hello,

I tested it on my Windows 10 same version as yours and it is working. I believe you need to have autohide turn on.

Thank you,

Basj,
Stardock Community Assistant

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claudiosalvioagstardock
hkyaumati
Join Date 10/2016
0
Reply #9 October 8, 2022 1:56:07 AM
from Stardock ForumsStardock Forums

How do i auto hide?

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claudiosalvioagstardock
basj
Join Date 03/2001
+1598 sdemployee
Reply #10 October 8, 2022 2:29:21 AM
from Stardock ForumsStardock Forums

Try this

Thank you,

Basj,
Stardock Community Assistant

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claudiosalvioagstardock
hkyaumati
Join Date 10/2016
0
Reply #11 October 8, 2022 5:31:46 AM
from Stardock ForumsStardock Forums

I have already tried this.

Same problem.

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claudiosalvioagstardock
basj
Join Date 03/2001
+1598 sdemployee
Reply #12 October 8, 2022 5:50:19 AM
from Stardock ForumsStardock Forums

Quoting hkyaumati,
reply 11

I have already tried this.

Same problem.

Please try purge and reinstall steps as mentioned here: [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

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