start 10

I installed a start 10 update and since then I cannot get my computer to work it gets to the main screen and the cursor will not stop spinning.

I have tried everything that windows has shown me tried to reinstall windows / reset windows / have tried to turn my computer back to factory setting none of the above worked and I have not a clue what to do.

Any help please

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AzDude

Join Date 11/2002

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Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

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Hello,
Sorry to hear you are having issues. Please try the purge and reinstall steps as mentioned here : https://forums.stardock.com/486022/start10-support-faq#reinstalling

Just make sure to re-download the latest version from your account. Reboot after the purge, reinstall using the installer you just download. Reboot again and retest. Report back. If it still not solve. Please also provide this details.

1) Windows 10 version, please use Winver.exe for full Windows 10 version numbers.

2) Start10 version.

Thanks.

Basj,
Stardock Community Assistant.

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