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rayleesg
rayleesg
Join Date 01/2014
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ShadowFX not working after Windows Update KB3000850

February 17, 2015 9:58:51 AM from Stardock ForumsStardock Forums

Hi,

I didn't know where to post this, since there is no forum dedicated to ShadowFX, so I posted this here.

Just a few days ago, I used windows update and:

1. Initially had problems updating KB3000850

2. Was advised to i) dism /online /cleanup-image /restorehealth and ii) sfc /scannow

3. Afterwhich, KB3000850 was able to install to completion

4. Then after rebooting, I found that ShadowFX wasn't working any more.

 

To try fixing this, I uninstalled ShadowFX, cleaned my files and registry, then installed ShadowFX again, but it still refuses to work.

Can any good samaritan help me please?

 

Sincerely,

Ray

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rayleesg
gevansmd
Join Date 12/2008
+50
Reply #1 February 17, 2015 12:00:28 PM
from WinCustomize ForumsWinCustomize Forums

I suggest submitting a support ticket to Stardock.

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rayleesg
Jafo
Join Date 03/2001
+1815 sdemployee
Reply #2 February 17, 2015 9:15:12 PM
from WinCustomize ForumsWinCustomize Forums

In lieu of seeking support assistance I'd just do what I have several times HAD TO DO [not related to Stardock programs] and that is uninstall the offending update.

Too often MS releases things which cause issues with things I prefer to have run correctly than 'just another spurious update'.

I had to reverse [uninstall] both Internet Explorer 10 and 11 in favour of 9 because both those 'newer/better' browsers crashed my Flight Sim.

And also too often I am Googling the net in search of solutions to errors caused by MS Update, so much so that these days every 'update Tuesday' is met with an involuntary cringe....'will the machine survive this one?' ...

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rayleesg
The_Gear
Join Date 10/2013
+98 sdsupport
Reply #3 February 18, 2015 10:51:03 AM
from Stardock ForumsStardock Forums

rayleesg - I've created a ticket for you and then found your ticket in the system and merged them. You should see my response now.

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rayleesg
tong yu
Join Date 08/2004
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Reply #4 March 11, 2015 2:39:47 AM
from Stardock ForumsStardock Forums

I had the same problem, but I have not installed Windows Update KB3000850.

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rayleesg
The_Gear
Join Date 10/2013
+98 sdsupport
Reply #5 March 11, 2015 8:52:33 AM
from Stardock ForumsStardock Forums

tong yu - I've created a ticket for you. You should receive an email shortly.

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rayleesg
KillerRabbit9
Join Date 11/2013
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Reply #6 March 12, 2015 1:37:09 AM
from Stardock ForumsStardock Forums

I'm getting the same problem, and I've just installer some windows updates. Now I can't use ModernMix, ShadowFX, WindowBlinds and some others since they're always saying my license as expired, but when I enter my license (or activate with stardock account), I get a message saying the app was succesfully activated. It still says my license is expired after I close the activation confirmation window though. (I got Object Desktop Infinite, if that helps)

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rayleesg
Neil Banfield
Join Date 04/2001
+1079 sdemployee
Reply #7 March 12, 2015 7:21:16 AM
from Stardock ForumsStardock Forums

Quoting KillerRabbit9,
reply 6

I'm getting the same problem, and I've just installer some windows updates. Now I can't use ModernMix, ShadowFX, WindowBlinds and some others since they're always saying my license as expired, but when I enter my license (or activate with stardock account), I get a message saying the app was succesfully activated. It still says my license is expired after I close the activation confirmation window though. (I got Object Desktop Infinite, if that helps)

Your issue sounds very different and I would recommend you contact support@stardock.com directly as it sounds like there is some sort of account issue.  This is unrelated to your installing some Windows Updates.

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