Don't get me wrong, I think Stardock rocks, I think Mike is the hardest working guy there, but until they can get a better way or I should say an easier why to report problems, then stardock support doesn't rock, this is accross the board problem with software everywhere, not just startdock. I am not mad at stardock, I understand, millions people all flipping out over problems. It is a task that must be madding. So lets me get this out as where I stand ... Startdock apps are fantastic, there support is much better then most, I think stardock central is way ahead of everyone in providing product update (can't get simpliar then this). Do I have a solution, nope I don't, my attack, so to speak on this thread, was an attempt to get someones, anyones, attention, like hitting a mule with 2x4 to get their attention, and it worked, I got an email from support offering help. I tried email prior to this and got no response, now maybe I will get my problem fixed, when that happens....then stardock support will rock...for me ..but for someone else, it will still probably suck...lol