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TyeTrepanier
TyeTrepanier
Join Date 01/0001
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Unable to activate Fence 6. Error code: -212

Fence 6. Error code: -212

March 12, 2025 6:19:56 PM from Stardock ForumsStardock Forums

I purchased and installed Fences 6.
I had ver 3.0 prior. Once 6.0 exe. was installed, I got "Unable to activate Fence 6. Please try again or contact support (Error code:-212)
I tried to reinstall several times with same error. 
I followed the post comment to delete the old Fence folder and reinstall. No luck.
I completely uninstalled Fences and ran CCleaner to clean out my registry. Then tried to reinstall. No luck.
I tried activating a 30-day trial to see if I could enter the product key from the settings
I can not access the settings of Fences since it is not activated. It just goes back to the activation screen.

Can someone please assist me with getting past the activation screen so that I can use the product.

fences
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TyeTrepanier
DrJBHL
Join Date 04/2002
+4020
Reply #1 March 12, 2025 7:18:04 PM
from Stardock ForumsStardock Forums

I think this answer should help you. Just substitute your version of Fences (3) for the one mentioned in sdrohan's answer.

Hope it works for you.

https://forums.stardock.com/535182/page/1/#3964150

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TyeTrepanier
basj
Join Date 03/2001
+1598 sdemployee
Reply #2 March 12, 2025 7:22:04 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. But, did you use correct activation key? I believe when you purchase a new version of a product, you will get a new activation key for it.

Thank you,
Basj,
Stardock Community Assistant.

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TyeTrepanier
TyeTrepanier
Join Date 01/0001
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Reply #3 March 12, 2025 8:33:52 PM
from Stardock ForumsStardock Forums

Yes, I used the new activation Key

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TyeTrepanier
TyeTrepanier
Join Date 01/0001
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Reply #4 March 12, 2025 8:35:21 PM
from Stardock ForumsStardock Forums

Thank you DrJBHL. I deactivated older product versions on the Stardock product page and activate the new product for the PC I want it on. I am still getting the same error. @DrJBHL

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TyeTrepanier
TyeTrepanier
Join Date 01/0001
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Reply #5 March 12, 2025 8:57:34 PM
from Stardock ForumsStardock Forums

I have tried activation through all three options from the app. I have deleted the Fences folder for C:\Program Files (x86)\Stardock
I have reinstalled 5 times. I have activated on the Stardock portal for the computer I am using the product.

This is frustrating as the reminder to register keeps popping up and I can't configure or even use Fences. Please help.

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TyeTrepanier
Jan Oscar
Join Date 12/2002
+1128
Reply #6 March 12, 2025 9:38:16 PM
from Stardock ForumsStardock Forums

Press the Windows key and "R" at the same time. A "Run" dialog box will pop up, please paste the path below into the "Open" field and press OK:

%ProgramData%\Stardock\

That's C:\ProgramData\Stardock not C:\Program Files (x86)\Stardock

In the folder that pops up, you should see a folder named Fences. Please delete this folder and all of its contents.

After you have deleted that folder, please attempt to activate it once again and it should succeed without any errors.

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TyeTrepanier
TyeTrepanier
Join Date 01/0001
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Reply #7 March 12, 2025 11:04:09 PM
from Stardock ForumsStardock Forums

Yes, I should have mentioned that.  I have done that three times.

No luck with %ProgramData%\Stardock\

That's why I tried the C:\Program Files (x86)\Stardock

 

Any other ideas?

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TyeTrepanier
basj
Join Date 03/2001
+1598 sdemployee
Reply #8 March 12, 2025 11:09:28 PM
from Stardock ForumsStardock Forums

Does Fences 6 appear in your account product download list? Here: https://store.stardock.com/myaccount/products?

Thank you,

Basj,
Stardock Community Assistant

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TyeTrepanier
sdrohan
Join Date 10/2012
+703 sdsupport
Reply #9 March 13, 2025 10:03:21 AM
from Stardock ForumsStardock Forums

Quoting TyeTrepanier,
reply 7

That's why I tried the C:\Program Files (x86)\Stardock

Thats not needed.

Quoting TyeTrepanier,
reply 7

No luck with %ProgramData%\Stardock\

We have created this thread to track this issue and to keep you posted on out investigation of it.

https://forums.stardock.com/535207/fences-6-212-error-activation-issues

Sean Drohan
Stardock Product Lifecycle Manager

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TyeTrepanier
TyeTrepanier
Join Date 01/0001
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Reply #10 March 13, 2025 1:49:19 PM
from Stardock ForumsStardock Forums

Yes, Fences 6 i sin my product catalog

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TyeTrepanier
TyeTrepanier
Join Date 01/0001
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Reply #11 March 13, 2025 2:47:42 PM
from Stardock ForumsStardock Forums

Issue Resolved
Please see the following forum: https://forums.stardock.com/535207/fences-6-212-error-activation-issues


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