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dmonroessi
dmonroessi
Join Date 02/2016
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I no longer have access to the computer that I installed Multiplicity 3 on - how do I deactivate it so I can use it on my new machine?

December 18, 2024 2:22:28 PM from Stardock ForumsStardock Forums

I haven't used Multiplicity in many years (like 7yrs) but I have a need for it currently. Wondering if there's a way to have my license key reset on the back end so I can get back to using it on my current machines? All of my old workstations are LONNNGGG gone and have been destroyed by now.

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dmonroessi
DrJBHL
Join Date 04/2002
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Reply #1 December 18, 2024 4:00:38 PM
from Stardock ForumsStardock Forums

Try using the method discussed in the Stardock website deactivation method here: https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

A separate issue might be whether the version of the software from back then would even work on current OSs...you might be better served by obtaining a new license from your original or a new account.

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dmonroessi
dmonroessi
Join Date 02/2016
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Reply #2 December 19, 2024 8:26:04 AM
from Stardock ForumsStardock Forums

Thank you!!! That worked!

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dmonroessi
DrJBHL
Join Date 04/2002
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Reply #3 December 19, 2024 8:30:32 AM
from Stardock ForumsStardock Forums

Quoting dmonroessi,
reply 2

Thank you!!! That worked!

You're welcome.  

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dmonroessi
dmonroessi
Join Date 02/2016
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Reply #4 December 19, 2024 9:33:10 AM
from Stardock ForumsStardock Forums

Hey also FWIW, if you run across this in the future...Multiplicity 3 is functioning perfectly on my two machines, the primary is Windows 11 ENTERPRISE and secondary (laptop) is Windows 11 PRO. Running across two different VLANs (laptop is wireless) THANKS AGAIN!

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dmonroessi
DrJBHL
Join Date 04/2002
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Reply #5 December 19, 2024 10:42:24 AM
from Stardock ForumsStardock Forums

Quoting dmonroessi,
reply 4

Hey also FWIW, if you run across this in the future...Multiplicity 3 is functioning perfectly on my two machines, the primary is Windows 11 ENTERPRISE and secondary (laptop) is Windows 11 PRO. Running across two different VLANs (laptop is wireless) THANKS AGAIN!

I got the impression the version you were trying to recover was older...but I'm certainly glad you recovered the software.

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