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MrStarTrek
MrStarTrek
Join Date 03/2011
+120

Graphics problems when zoomed out on galaxy map.

Pixelation and lines at top of screen.

May 4, 2022 10:46:11 AM from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

I would like to know what is causing this problem. When zoomed out on galaxy map there are lines and pixel particles at top of the screen. I have tried to adjust graphics setting in game and have had no luck. This also happens on the cut scenes videos in the game.  My graphics drivers are all up to date. Just recently noticed this not sure out long its been doing this.

My specs.

Operating system
Windows 11 Home 64-bit Version: 22000.613

Microprocessor

AMD Ryzen 5 5600G with Radeon Graphics
System memory
16 GB
Memory slot 1
8GB Kingston 3200MHz
Memory slot 2
8GB Kingston 3200MHz
System board
8876 11
System BIOS
F.12
Video
Graphic device 1
NVIDIA GeForce RTX 3060
Current resolution
1920 x 1080
Refresh rate
60 Hz
Version
30.0.15.1259 (4/20/2022)
Audio
Device 1
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Status
Enabled
Driver
nvvad64v.sys
Version
4.39.0.0
Device 2
NVIDIA High Definition Audio
Status
Enabled
Driver
nvhda64v.sys
Version
1.3.39.3
Device 3
Realtek High Definition Audio
Status
Enabled
Driver
RTKVHD64.sys
Version
6.0.9301.

 

 

 

galciv iv support
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MrStarTrek
MrStarTrek
Join Date 03/2011
+120
Reply #1 May 4, 2022 10:48:19 AM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

Here is another screenshot from the cut scene showing graphics distortion when playing.

 

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MrStarTrek
SchismNavigator
Join Date 06/2012
+165
Reply #2 May 4, 2022 10:48:58 AM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

Looks like artefacting probably tied to hardware errors. I've asked the team if there is something more to this.

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MrStarTrek
MrStarTrek
Join Date 03/2011
+120
Reply #3 May 4, 2022 10:52:20 AM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

Only happens when I play GC4 no other issues with other games or with any other programs and apps. Troubleshooting graphic software found no issues.

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MrStarTrek
MrStarTrek
Join Date 03/2011
+120
Reply #4 May 4, 2022 7:06:18 PM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

UPDATE:

I ran a verify files scan and it resolved the issue. No longer having any graphics issues.

Thanks

 

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MrStarTrek
Rhonin_the_wizard
Join Date 10/2009
+188 moderator
Reply #5 May 5, 2022 2:08:31 AM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

Glad the issue was resolved.

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