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jferr3
jferr3
Join Date 04/2017
0

Dont Call Us We'll Call You

April 27, 2018 6:06:02 AM from Stardock ForumsStardock Forums

Whatever you do dont waste your time trying to call and get a live person on the phone because it will not happen.  All they have is one recording after another that are useless.......NO live people!

start10
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jferr3
sdrohan
Join Date 10/2012
+707 sdsupport
Reply #1 April 27, 2018 10:04:31 AM
from Stardock ForumsStardock Forums

At this time, we are only providing support in the forums.  This is so for a few reason, not the least of which is that we can help you, and anyone else with the same / similar problem, for all time (not just the one time).

That said, what can we help you with?

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jferr3
jferr3
Join Date 04/2017
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Reply #2 April 29, 2018 7:07:47 AM
from Stardock ForumsStardock Forums

YES THERE IS..............a few months ago I purchased start10 then my computer went nuts so I had to do a recovery and when I downloaded start10 and tried to enter the product key it said I tried too many times so now Im screwed I sent messages to stardock and all they did was refer me to forums.  How can I unlock my account so I can enter the product key?  Please be specific because Im not the brightest bulb on the tree. xxxxxx@mail.com

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jferr3
basj
Join Date 03/2001
+1604 sdemployee
Reply #3 April 29, 2018 8:07:02 AM
from Stardock ForumsStardock Forums

Hello,

Sorry for your problem. I have forwarded your report to the Stardock support team for their review and recommendations. Please keep an eye on this thread for any updates.Please be patient since its the weekends.

We really do appreciate your feedback, thanks.

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jferr3
jferr3
Join Date 04/2017
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Reply #4 April 29, 2018 11:46:45 AM
from Stardock ForumsStardock Forums

thank you

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jferr3
basj
Join Date 03/2001
+1604 sdemployee
Reply #5 April 30, 2018 8:34:12 AM
from Stardock ForumsStardock Forums

Hello,

Try to deactivate some your old one using this link. https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

 

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jferr3
jferr3
Join Date 04/2017
0
Reply #6 May 2, 2018 7:33:59 AM
from Stardock ForumsStardock Forums

That is no help there is NO manage option to pick from, now what?

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jferr3
jferr3
Join Date 04/2017
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Reply #7 May 2, 2018 7:36:26 AM
from Stardock ForumsStardock Forums

hallelujah praise the Lord I dont know what happened but I FINALLY got it activated thanks to all

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jferr3
bubbaloon1
Join Date 11/2015
0
Reply #8 March 18, 2024 1:16:19 PM
from Stardock ForumsStardock Forums

I bought a new computer and cannot get Fences  to activate. Keep getting messaged that I don't exist, but I've been using Fences since 2016.

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jferr3
DrJBHL
Join Date 04/2002
+4054 moderator
Reply #9 March 18, 2024 1:27:35 PM
from Stardock ForumsStardock Forums

Quoting bubbaloon1,
reply 8

I bought a new computer and cannot get Fences  to activate. Keep getting messaged that I don't exist, but I've been using Fences since 2016.

Please create a new post for your problem as this thread is six years old.

You can deactivate your license on your old computer if you follow the instructions here:

https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

 

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