Apologies if this I am posting in the wrong area, but I searched and this seemed the most likely place.
I ordered Object Dock suite last week, and the order went through and I received my receipt. Money was deducted from my account, no problem. Nevertheless, my available downloads remains blank, and my account shows no orders. I opened a ticket, and received no response. I called the sales office, and left a message, and again -- no response.
I've ordered from Stardock going back as far as 2004 or so, and never had a problem, so I really don't want to have to reverse my charge and cancel.