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Nerius
Nerius
Join Date 09/2008
+2

MM v1.09 No go.

July 21, 2013 9:08:41 PM from Stardock ForumsStardock Forums

I've installed v1.09 from v1.05 and it doesn't work anymore after reboot.

When i use Metro start menu nothing happens when i click anything. It just shuts down.

No apps can be opened.

I reinstalled v1.05 it works all good again.

 

I'm using Windows 8 Pro x64 OEM. (Not the preview)

with WindowBlinds 8.01 and Decor8 v1.05.

 

 

modernmix
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Nerius
ZubaZ
Join Date 11/2001
+917 sdemployee
Reply #1 July 22, 2013 8:18:45 AM
from Stardock ForumsStardock Forums

Hello,

Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe
This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send the .zip file it creates on the desktop to support@stardock.com

Please reference this post.

Thanks,

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Nerius
Nerius
Join Date 09/2008
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Reply #2 July 22, 2013 1:46:47 PM
from Stardock ForumsStardock Forums

Hello,

 

I have done as you said and have now sent you the zipfile.

Thank you.

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Nerius
Neil Banfield
Join Date 04/2001
+1079 sdemployee
Reply #3 July 22, 2013 1:56:55 PM
from Stardock ForumsStardock Forums

From the sounds of it I wonder if during the upgrade of MM something went wrong.  We cannot reproduce anything similar on any machines here.

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Nerius
Nerius
Join Date 09/2008
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Reply #4 July 22, 2013 2:05:27 PM
from Stardock ForumsStardock Forums

I had v1.05 installed when i sent you the zipfile.

I have now just installed v1.09 again, and after a while it usually start locking up,

especially after a reboot. Then nothing happens when i click on apps.

I will let it run now for a while and see if it starts happening again.

 

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Nerius
Nerius
Join Date 09/2008
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Reply #5 July 22, 2013 2:08:16 PM
from Stardock ForumsStardock Forums

By the way, which way is prefered to upgrade and install?

By downloading the exe file manually or install by the stardock Central tool?

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