Cart Search
New Topic
Forum Home | Login
TorinReborn
TorinReborn
Join Date 10/2010
+5

Problem with accessing my games in Impulse

January 15, 2011 4:13:22 AM from Stardock ForumsStardock Forums

Hi, I bought 3 games through impulse in the last few months. All was working OK until this morning when I started my computer.

First once it started Impulse didn't load and I got some message that it doesn't work or something. Then I started it manually and it started and then proceeded to update itself. Once it started I noticed my list of games (when you right click on the little icon) was empty. When I check My Games tab in Impulse I got all 3 games there but I cannot play them from there, only Install them.

I restarted my computer after that and Impulse loaded on start normally but the problem is still here. I got Win7 64bit

I can run all 3 games normally by starting them through windows. Any advice?

Locked Post
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
TorinReborn
Hankers
Join Date 04/2004
+542 moderator
Reply #1 January 15, 2011 8:36:59 AM
from WinCustomize ForumsWinCustomize Forums

Please email support@stardock.com and start a trouble ticket.  They will be able to solve this issue.

Do not resubmit again until you get a reply from support as tickets are answered on a first come first served basis and resubmitting moves your place in line.

Support won't return until Monday and there is a bit of a backlog on tickets.

Reason for Karma (Optional)
Successfully updated karma reason!
Stardock Forums v        Server Load Time:   Page Render Time: