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PolarHki
PolarHki
Join Date 06/2007
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Dark Avatar 1.8a crash

October 21, 2007 4:14:05 PM from GalCiv II ForumsGalCiv II Forums
Hi, after downloading version 1.8 and 1.8a, and continuing a saved game, the continued game always crashes to the desktop at the same point. Previously I had no crashes at all with GalCiv2 Dark Avatar. Latest NVIDIA graphics drivers. Cannot see exactly what happens at this point (I think an automated construction ship reaches a starbase), but I could send a save and tell how to reproduce?
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PolarHki
Drengin
Join Date 09/2003
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Reply #1 October 21, 2007 4:23:21 PM
from GalCiv II ForumsGalCiv II Forums
Umm try a new game and see if that crashes!

Always best to start a fresh on a new build rather than continue as not all changes are always save game friendly.
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PolarHki
Mac2411
Join Date 08/2006
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Reply #2 October 21, 2007 4:28:34 PM
from GalCiv II ForumsGalCiv II Forums
I've been having the same problem ever since the later versions of the 1.7 Beta. I am now using Version 1.8a, and the crash just occurred. This is a hard crash to Windows. I always start a new game when I download a new version, and this game was no exception. Nonetheless, the problem continues. I can only conclude the problem is related to something else. I did not have this problem on previous versions of the game-ever. Pretty well makes the game unplayable. I just submitted the Zipped Exception file from the latest game to do this to me.
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PolarHki
Drengin
Join Date 09/2003
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Reply #3 October 21, 2007 7:14:10 PM
from GalCiv II ForumsGalCiv II Forums
What are you doing at the exact time the game crashes?
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PolarHki
PolarHki
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Reply #4 October 22, 2007 8:51:43 AM
from GalCiv II ForumsGalCiv II Forums
I'm pressing the "turn" botton, and see some of the other Civs' spaceships moving, then it crashes before I can move again. So it crashes while the AI takes the turn of their Civs. - I tried setting all of my ships to "guard/sentry" before, but the state of my ships doesn't seem to affect at all here.

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PolarHki
Mac2411
Join Date 08/2006
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Reply #5 October 22, 2007 9:05:09 AM
from GalCiv II ForumsGalCiv II Forums
I misumderstood you PolarHki. My crash occurs when trying to load the game. I've updated drivers etc to no avail. I am unable to load saved games.
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PolarHki
kryo
Join Date 05/2003
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Reply #6 October 22, 2007 11:35:23 AM
from GalCiv II ForumsGalCiv II Forums
Please open your debug.err file in notepad, and copy/paste the contents into a post here. This will give us some technical information that can help troubleshoot your problem. The location you'll find the debug.err in varies depending on your game version:

Dread Lords, all versions:
C:\Program Files\Stardock\Totalgaming\GalCiv2

Dark Avatar 1.5-1.6 (non-Vista):
C:\Program Files\Stardock\Totalgaming\GalCiv2\DarkAvatar

Dark Avatar 1.6+(Windows Vista), 1.7+(non-Vista):
My Documents\My Games\GC2DarkAvatar

Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug will be erased and recreated for the new session.
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PolarHki
PolarHki
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Reply #7 October 22, 2007 6:50:47 PM
from GalCiv II ForumsGalCiv II Forums
Debug Message: Version v1.80a Dark Avatar last updated on: Fri Oct 19 12:12:47 2007
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 10/22/2007, 15:47:22
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: xxxxxx
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.070227-2300)
Languages: English (Regional Setting: German)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 10/26/06 20:34:04 Ver: 08.00.12
Processor: Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz (2 CPUs)
Physical Memory: 2048MB RAM
Page File: 654MB used, 2775MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 7600 GT
Manufacturer: NVIDIA
Chip Type: GeForce 7600 GT
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0391&SUBSYS_06301462&REV_A1
Display Memory: 256.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: LG FLATRON L1730B(Digital)
Monitor Max Resolution: 1280,1024
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.6371
Driver Date: 9/17/2007 01:07:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Creative Sound Blaster PCI
Default Sound Playback
Default Voice Playback
Hardware ID: PCI\VEN_1274&DEV_5880&SUBSYS_80011274&REV_02
Manufacturer ID: 1
Product ID: 100
Driver Name: es1371mp.sys
Provider: Creative Technology Ltd.
Driver Version: 5.01.3612.0000
Driver Date: 6/3/2002 12:18:32
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Cordless Audio Interface
Default Sound Playback
Default Voice Playback
Hardware ID: USB\Vid_0681&Pid_0026&Rev_0100&MI_05
Manufacturer ID: 65535
Product ID: 65535
Driver Name: usbaudio.sys
Provider: Microsoft
Driver Version: 5.01.2600.2180
Driver Date: 8/3/2004 23:07:56
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using hardware vertex processing
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1280 x 1024
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): NVIDIA GeForce 7600 GT
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: GalCiv2 is activated.
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No files found matching mask Movies\techs\*.bik
Debug Message: No files found matching mask C:\Documents and Settings\xxxx\My Documents\My Games\GC2DarkAvatar\Gfx\Movies\*.bik
Debug Message: No files found matching mask C:\Documents and Settings\xxxx\My Documents\My Games\GC2DarkAvatar\sfx\*.wav
Debug Message: No files found matching mask C:\Documents and Settings\xxxx\My Documents\My Games\GC2DarkAvatar\Music\*.mp3
Debug Message: No files found matching mask C:\Documents and Settings\xxxx\My Documents\My Games\GC2DarkAvatar\Event Music\*.mp3
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: Killing ship styles:
Debug Message: No files found matching mask C:\Documents and Settings\xxxx\My Documents\My Games\GC2DarkAvatar\ShipStyles\*.xml
Debug Message: No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message: No files found matching mask Gfx\Planets\C0*.png
Debug Message: No files found matching mask gfx/Terrain/1SideN*.png
Debug Message: No files found matching mask gfx/Terrain/1SideE*.png
Debug Message: No files found matching mask gfx/Terrain/1SideS*.png
Debug Message: No files found matching mask gfx/Terrain/1SideW*.png
Debug Message: No files found matching mask gfx/Terrain/2SideN*.png
Debug Message: No files found matching mask gfx/Terrain/2SideE*.png
Debug Message: No files found matching mask gfx/Terrain/2SideS*.png
Debug Message: No files found matching mask gfx/Terrain/2SideW*.png
Debug Message: No files found matching mask gfx/Terrain/3SideN*.png
Debug Message: No files found matching mask gfx/Terrain/3SideE*.png
Debug Message: No files found matching mask gfx/Terrain/3SideS*.png
Debug Message: No files found matching mask gfx/Terrain/3SideW*.png
Debug Message: No files found matching mask gfx/Terrain/4SideN*.png
Debug Message: No files found matching mask gfx/Terrain/4SideE*.png
Debug Message: No files found matching mask gfx/Terrain/4SideS*.png
Debug Message: No files found matching mask gfx/Terrain/4SideW*.png
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message: No files found matching mask C:\Documents and Settings\xxxx\My Documents\My Games\GC2DarkAvatar\CustomMaps\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\xxxx\My Documents\My Games\GC2DarkAvatar\Dark Avatar\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\xxxx\My Documents\My Games\GC2DarkAvatar\Gfx\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\xxxx\My Documents\My Games\GC2DarkAvatar\Metaverse\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\xxxx\My Documents\My Games\GC2DarkAvatar\SandboxGames\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\xxxx\My Documents\My Games\GC2DarkAvatar\ships\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\xxxx\My Documents\My Games\GC2DarkAvatar\ShipStyles\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\xxxx\My Documents\My Games\GC2DarkAvatar\shiptemplates\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\xxxx\My Documents\My Games\GC2DarkAvatar\Story Logs\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\xxxx\My Documents\My Games\GC2DarkAvatar\temp\*.sav
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing asteroid fields.
Debug Message: Killing asteroid field mining bases.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clearing Turn Event Log
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Loading Custom Map
Debug Message: Loading Data Defs
Debug Message: Clear data definitions.
Debug Message: Killing ship styles:
Debug Message: Loading TechDefs
Debug Message: Max num techs: 273
Debug Message: Loading ImprovementDB
Debug Message: Loading Component Defs
Debug Message: Loading ShipTypes
Debug Message: Loading ShipTemplates
Debug Message: Loading ParsedHardpoints
Debug Message: Loading AnomalyTypes
Debug Message: Loading RandomEvents
Debug Message: Loading UPIssues
Debug Message: Loading ResourceTypes
Debug Message: Loading InvasionTactics
Debug Message: Loading SBmodules
Debug Message: Loading PoliticalParties
Debug Message: Loading Planet Types
Debug Message: Loading Star Types
Debug Message: Loading AFMBModules
Debug Message: Loading ShipStyles
Debug Message: Loading Game
Debug Message: Loading: Game mode is normal.
Debug Message: Loading Galaxy
Debug Message: Sectors across: 5 x 5
Debug Message: Loading FOW Map
Debug Message: Loading ZOC Map
Debug Message: Loading Planets
Debug Message: Loading Stars
Debug Message: Loading Anomalies
Debug Message: Loading Resources
Debug Message: Loading AsteroidFields
Debug Message: Loading AFMiningBases
Debug Message: Loading Civs
Debug Message: Loading Colonies
Debug Message: Loading RallyPoints
Debug Message: Loading Ships
Debug Message: Can't find ship type Defender1 in definitions
Debug Message: Ship Defender 1 72 does not have a valid ship class in CalcTotalMoves. Setting moves to 0.
Ship Name: Defender 1 72 Owner: 0
Debug Message: Can't find ship type Defender1 in definitions
Debug Message: Ship Defender 1 223 does not have a valid ship class in CalcTotalMoves. Setting moves to 0.
Ship Name: Defender 1 223 Owner: 0
Debug Message: Can't find ship type FastDefenderArmor0 in definitions
Debug Message: Ship Fast Defender Armor 314 does not have a valid ship class in CalcTotalMoves. Setting moves to 0.
Ship Name: Fast Defender Armor 314 Owner: 0
Debug Message: Loading Fleets
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Can't find ship type Fleet in definitions
Debug Message: Loading Turn Event Log
Debug Message: Loading Treaties
Debug Message: Loading ENDGALAXYDATA
Debug Message: Updating ZOC.
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: UIBeginGameHelper: New Game Started
Debug Message: UIBeginGameHelper: Mods are Disabled
Debug Message: WARNING: CloneFrames failed
Debug Message: Random Event: Begin
Debug Message: Random Event: End
Debug Message: Ship Defender 1 72 does not have a valid ship class in CalcTotalMoves. Setting moves to 0.
Ship Name: Defender 1 72 Owner: 0


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PolarHki
PolarHki
Join Date 06/2007
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Reply #8 October 22, 2007 6:55:11 PM
from GalCiv II ForumsGalCiv II Forums
P.S.: And the same thing happens in 1.8b....
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PolarHki
PolarHki
Join Date 06/2007
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Reply #9 October 25, 2007 12:07:49 PM
from GalCiv II ForumsGalCiv II Forums
So is anybody going to fix this? Some feedback? I'd like to continue my game...

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PolarHki
kryo
Join Date 05/2003
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Reply #10 October 25, 2007 12:15:17 PM
from GalCiv II ForumsGalCiv II Forums
Please install 'SmartException' from the free stuff section in Stardock Central. Make sure that SE is running and start your game as normal. If the game crashes it will generate an exception report that can be emailed to gc2bugs@stardock.com.

Include with the email a description of what you were doing at the time, how to reproduce the crash if possible, a zipped save if applicable when you send an SE log to gc2bugs, and the appropriate debug.err file for DL or DA. The devs cannot help if you do not provide these details!

If SE does not automatically pop up and prompt you to send the report when the game crashes, you can find it at C:\Program Files\Stardock\SmartException (it will be the newest file with a .CRA extension).
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PolarHki
PolarHki
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Reply #11 October 25, 2007 12:36:36 PM
from GalCiv II ForumsGalCiv II Forums
Info sent as requested.

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PolarHki
PolarHki
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Reply #12 October 26, 2007 3:22:05 PM
from GalCiv II ForumsGalCiv II Forums
And still the same in 1....   

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PolarHki
byax65
Join Date 02/2007
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Reply #13 December 10, 2007 4:29:09 PM
from GalCiv II ForumsGalCiv II Forums
Same thing here, games constantly crash back to the desktop. Have sent SE files to Stardock. But the fact remains that months after this game was purchased, I cannot play a complete game. Eventually it just crashes back to the desktop.
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PolarHki
PolarHki
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Reply #14 January 5, 2008 3:57:02 PM
from Stardock ForumsStardock Forums
Just to report, this has been fixed meanwhile - thanks CariElf!
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PolarHki
slurple
Join Date 01/2008
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Reply #15 January 6, 2008 12:19:58 AM
from GalCiv II ForumsGalCiv II Forums
How was it fixed?
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PolarHki
PolarHki
Join Date 06/2007
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Reply #16 January 11, 2008 6:29:44 PM
from GalCiv II ForumsGalCiv II Forums
Simply there was a bug in the code which was removed during the some next update   I don't know any technical details.
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