Hello,
Sorry to hear you are having issues. First, just to make sure everything get install properly, please try, uninstall Start11v2, reboot immediately after un-installation is done(important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back.
Thank you,
Basj,
Stardock Community Assistant.