Cart Search
New Topic
Forum Home | Login
We have re-enabled logins for the forums, please be aware that you may need to reset your password or register for an account again while we continue to restore full functionality.
garretta_co
garretta_co
Join Date 12/2011
0

start11 and frequent MOUSE freeze or hesitation

seeing if anyone else experiencing this.

February 13, 2025 6:21:02 PM from Stardock ForumsStardock Forums

Hello -- I have latest Start11 installed on two computers (desktop and laptop).   Latest updated windows 10_64 and windows 11, respectively.

I spend most of my day in Chrome browser using M365, amazon, ebay, etc.

Immedatiately following installation of Start11, I immediately notice infrequent but persistent time where MOUSE "hesitates" for some period of time.   typically in 0.5 to 2 seconds.     It's subtle but pretty obvious when it happens. 

Again -- this mouse "hesitation" is on both computers.      I'm using Logitech 650L mouse (that has it's own receive or can use Bluetooth).   I have tried different USB ports and Logitech dongle vs Bluetooth connect.  these changes have no effect on mouse UX "hesitation".

The final validation was uninstalling Start11 altogether.   the mouse "hesitation" completely disappeared.

Of  the two systems, one using Crowdstrike Falcon for endpoint protection, the other is using default Windows Defender.

Thus, I'm pointing finger at START11.

I don't know what do from here.    This seems like support case.  

Any insight would be appreciated. 

 

 

bug mouse freeze hesitation question start11 start menu products
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
garretta_co
pelaird
Join Date 12/2018
+667 moderator
Reply #1 February 13, 2025 6:50:28 PM
from Stardock ForumsStardock Forums

I use a Logitech MX Master 3S mouse and I have never experienced this issue, and I don't believe I've seen this issue in the forums before. My mouse is very quick and responds without hesitation. I use the LogiBolt receiver for connection.

If I had to guess, I would say there is a conflict with a third-party software which is on both systems, or a bad install.

On another note, if you like Orangutans, there is a show on Paramout+ called "Orangutan Jungle School" which is very good. I watched all episodes from two seasons and loved it.

Reason for Karma (Optional)
Successfully updated karma reason!
garretta_co
basj
Join Date 03/2001
+1602 sdemployee
Reply #2 February 13, 2025 7:16:50 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. I only see this issue if I have my wallpaper set to change every few minutes and I set Windows to change theme accents color automatic pick from my background. Every time when the wallpaper change, Windows will need some time to change the accents color which will also effect Start11 taskbar and Start menu if you choose to turn on their color to automatic.

Thank you,
Basj,
Stardock Community Assistant.

Reason for Karma (Optional)
Successfully updated karma reason!
Stardock Forums v        Server Load Time:   Page Render Time: