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fhunor
fhunor
Join Date 05/2016
0

Folder portal empty, displays a grey rectangle

January 31, 2025 2:55:37 AM from Stardock ForumsStardock Forums

Folder portal randomly becomes empty, not refreshing, displaying only a grey rectangle. Refreshing doesn't help.

Re: yes, it is a OneDrive folder, but with files downloaded, always avaible. Fences varsion 5.86 (revision 8). Also it seems that sometimes double-clicking the grey rectangle retores the icons.

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fhunor
basj
Join Date 03/2001
+1602 sdemployee
Reply #1 January 31, 2025 4:31:42 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need to know your Fences full version number. Also, the issue appear on any portal Fences or specific ones? Possibly linked to external location?

Thank you,
Basj,
Stardock Community Assistant.

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fhunor
fhunor
Join Date 05/2016
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Reply #2 January 31, 2025 5:03:23 AM
from Stardock ForumsStardock Forums

Yes, it is a OneDrive folder, but with files downloaded, always avaible. Fences varsion 5.86 (revision 8)

Also it seems that sometimes double-clicking the grey rectangle retores the icons.

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fhunor
basj
Join Date 03/2001
+1602 sdemployee
Reply #3 January 31, 2025 5:23:43 AM
from Stardock ForumsStardock Forums

Please try this guide: https://support.stardock.com/space/SHC/1332805638/Why+are+my+folder+portals+empty+sometimes%3F.

Thank you,

Basj,
Stardock Community Assistant

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