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Garrett42
Garrett42
Join Date 05/2020
0

Can't activate Object Desktop

May 3, 2020 4:08:40 PM from Stardock ForumsStardock Forums

I just bought Object Desktop and it says "login failed product not associated with my email"

I'm am a new user also my order history comes back with an error.

I can't log into support for some reason either, which is why I am posting here.

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Garrett42
AzDude
Join Date 11/2002
+555 sdemployee
Reply #1 May 3, 2020 5:00:22 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having issues.

You need to use the email you bought the product with.

If you paid with PayPal use your PayPal email .

Make sure your spelling is right .

Report back here results .

 


AzDude
Stardock Community Assistant

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Garrett42
Garrett42
Join Date 05/2020
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Reply #2 May 3, 2020 5:17:01 PM
from Stardock ForumsStardock Forums

Thanks that was it.

Never had that happen on other sites  

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Garrett42
AzDude
Join Date 11/2002
+555 sdemployee
Reply #3 May 3, 2020 6:13:40 PM
from Stardock ForumsStardock Forums

Glad to hear your OK now   

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