Hello,

Sorry to hear you are having issues.

I tested on my PC and the latest versions of both work for me .

So what version of Windows are you running ( type in Run winver.exe ) for full version

What version I.D. you running ?

Report back please .

AzDude
Stardock Community Assistant

Need full version of Windows which version of 1909 ? use winver.exe to get that 

OK , Those same versions work on my PC

so try uninstalling REBOOT and reinstall

from your account https://store.stardock.com/myaccount/products/

REBOOT ..

and test and report back .