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LittleBearJason
LittleBearJason
Join Date 11/2004
+11

Latest official WB (non beta) does not enable Aero upon boot.

January 24, 2012 12:49:27 PM from WinCustomize ForumsWinCustomize Forums

Your computer has a Windows Experience Index base score of 3.4
Your Windows Graphics Experience score is 4.1

WindowBlinds version : WindowBlinds 7.3 (build 310 - Windows 7 Edition) - 64 bit OS

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(Generic PnP Monitor) 1 is attached to AMD Radeon HD 6310 Graphics                                            

Wblind.dll         2012/01/12 17:37:20
Wblind64.dll         2012/01/12 17:38:48
Wbsrv.dll         2011/09/26 14:10:56
SevenConfig.exe         2011/11/01 17:21:33
Wbload.exe         2010/10/20 15:08:35
Wbhelp.dll         2011/10/04 09:01:37
Tray.dll              2009/10/23 19:12:19
Wbload.dll              2010/06/07 14:59:25

 

I have Windows 7 Home Premium 64 Bit and the latest driver possibly available from Acer and every time I start my computer Windows Aero is not enabled. I have to log off, and then log back on for it to be enabled.

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LittleBearJason
Neil Banfield
Join Date 04/2001
+1079 sdemployee
Reply #1 January 24, 2012 1:46:46 PM
from WinCustomize ForumsWinCustomize Forums

When did this start to happen?

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LittleBearJason
Rosco_P
Join Date 07/2009
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Reply #2 January 24, 2012 2:12:09 PM
from Stardock ForumsStardock Forums

Do you have any skins applied when this is happening?  What happens if you uninstall WindowBlinds?

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LittleBearJason
LittleBearJason
Join Date 11/2004
+11
Reply #3 January 24, 2012 7:19:00 PM
from WinCustomize ForumsWinCustomize Forums

Just yesterday, I installed the latest copy, fresh from scratch, and then applied skins. It worked initially and then when I reboot, Windows Aero is disabled which makes skins look funny. I wish I could give more information but thats as direct to the problem as I can possibly get. I can send off a DX DIAG report to a specified email if need be.

 

And yes, it happens when skins are applied, I uninstalled WB and the problem went away.

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LittleBearJason
DrJBHL
Join Date 04/2002
+4048 moderator
Reply #4 January 24, 2012 7:41:19 PM
from WinCustomize ForumsWinCustomize Forums

Is your WDM running? Do a WEI score.

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LittleBearJason
LittleBearJason
Join Date 11/2004
+11
Reply #5 January 25, 2012 6:21:20 AM
from WinCustomize ForumsWinCustomize Forums

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LittleBearJason
Rosco_P
Join Date 07/2009
+178 sdemployee
Reply #6 January 25, 2012 10:41:06 AM
from Stardock ForumsStardock Forums

Let's see about taking a closer look at what's going on.  Download and run the following utility:

http://sd.stardock.com/SDSupportTool.exe

This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send back the .zip file it creates on the desktop to support@stardock.com.  You can reference this post, but put as much detail about what's happening in the email as well.

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LittleBearJason
LittleBearJason
Join Date 11/2004
+11
Reply #7 January 26, 2012 8:57:39 PM
from WinCustomize ForumsWinCustomize Forums

I sent an email to support, and they replied with the generic response to update my drivers Had they read the thread in reference, I can't use outside drivers because it breaks the proper operation of this particular laptop.

Besides, I could not find Radeon HD 6310 Drivers , its an AMD APU.

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LittleBearJason
yrag
Join Date 08/2001
+393
Reply #8 January 26, 2012 9:15:47 PM
from WinCustomize ForumsWinCustomize Forums

Start/ Search: Fix Aero

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LittleBearJason
Rosco_P
Join Date 07/2009
+178 sdemployee
Reply #9 January 27, 2012 8:42:59 AM
from Stardock ForumsStardock Forums

Quoting Jason Carver,
reply 7
I sent an email to support, and they replied with the generic response to update my drivers Had they read the thread in reference, I can't use outside drivers because it breaks the proper operation of this particular laptop.

Here's the only mention of your video card driver:

and the latest driver possibly available from Acer

This doesn't say anything about not being able to use outside drivers, just that you went to Acer.  If you were sent to ATI/AMD's webpage, it's because they found a more recent driver, and figured you should try that.  Please make sure you're explicit and detailed about the situation, and in everything you've tried.

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