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TLamming
TLamming
Join Date 03/2003
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Fences is crashing windows 7 x64 - explorer.exe on bootup

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May 6, 2011 12:59:54 PM from WinCustomize ForumsWinCustomize Forums

Hi Guys,

 

I've added a second monitor to my system and ever since, fences crashes on bootup. I've tried removing fences plus all settings with no results. Same issue. Is this a bug with such a big change to the system? I've played with the permissions with no luck as well, but I assume the graphics subsystem is giving fences a new situation it isnt used to, hence the crash.

 

I've linked the log file off dropbox. Check it out. Thanks guys (finally a nice day in Michigan )

 

http://dl.dropbox.com/u/2429503/fences_debug_info.txt

 

 

fences
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TLamming
RedneckDude
Join Date 04/2009
+2210
Reply #1 May 6, 2011 5:18:36 PM
from WinCustomize ForumsWinCustomize Forums

Works fine here ....  Win 7, 64 bit.

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TLamming
TLamming
Join Date 03/2003
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Reply #2 May 6, 2011 5:58:20 PM
from WinCustomize ForumsWinCustomize Forums

Thats a good thing, it would suck if every windows 7 64 bit didnt work.

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TLamming
TLamming
Join Date 03/2003
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Reply #3 May 6, 2011 5:58:32 PM
from WinCustomize ForumsWinCustomize Forums

Hello, Stardock?

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TLamming
VistArtXPosed
Join Date 01/2008
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Reply #4 May 6, 2011 7:58:18 PM
from WinCustomize ForumsWinCustomize Forums

My Desktop (with Fences) doesn't work on startup (I have Vista x64).  But a simple kill "explorer.exe" in Task Manager and reloading explorer does the trick on my machine. 

So is it just Fences that crashes, or the whole desktop?

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TLamming
RedneckDude
Join Date 04/2009
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Reply #5 May 6, 2011 8:54:44 PM
from WinCustomize ForumsWinCustomize Forums

I think it's explorer that is crashing, right?

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TLamming
TLamming
Join Date 03/2003
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Reply #6 May 6, 2011 11:07:47 PM
from WinCustomize ForumsWinCustomize Forums

Yeah explorer crashes over and over trying to load fences. Then fences disables itself as a safety measure. 

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TLamming
BigDogBigFeet
Join Date 12/2005
+413
Reply #7 May 6, 2011 11:14:30 PM
from WinCustomize ForumsWinCustomize Forums

Okay so Fences wasn't crashing Explorer when you had one monitor correct?

That would mean if it started when you went to a dual monitor setup that there is some sort of conflict with your video card driver, most likely.

If you have an AMD/ATI card try stopping the Catalyst Control Center from loading.

Also update your video card drivers to current version if you haven't done so in awhile.

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TLamming
TLamming
Join Date 03/2003
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Reply #8 May 7, 2011 12:38:46 AM
from WinCustomize ForumsWinCustomize Forums

I had the same feeling about the driver doing something. Ill give it a shot! Thanks

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TLamming
TLamming
Join Date 03/2003
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Reply #9 May 7, 2011 1:59:02 AM
from WinCustomize ForumsWinCustomize Forums

You are the man! Well I had to add some flavor. Reintalling updated drivers did not work, so what I did (I have an nvidia card) is reinstall the driver and checked "clean install" this worked! Well done!

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TLamming
BigDogBigFeet
Join Date 12/2005
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Reply #10 May 8, 2011 12:15:11 PM
from Stardock ForumsStardock Forums

You're welcome.

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TLamming
rmorum
Join Date 05/2010
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Reply #11 January 18, 2012 8:20:12 PM
from Stardock ForumsStardock Forums

Fences does not work - rather uninstall it. Some sycophants may respond that I should get a grip .. but this has been an enormous waste of time for something I have paid for. Pity - it seemed a good product at the start.

 

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TLamming
BigDogBigFeet
Join Date 12/2005
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Reply #12 January 18, 2012 9:05:50 PM
from WinCustomize ForumsWinCustomize Forums

Get a grip already sheesh.

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TLamming
DrJBHL
Join Date 04/2002
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Reply #13 January 18, 2012 9:18:35 PM
from WinCustomize ForumsWinCustomize Forums

Did you write about the problem and things you've tried to support@stardock.com ?

If not, I'd suggest you do so. Next time you have a problem with the software put it in a support forum, and write to support.

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TLamming
Jafo
Join Date 03/2001
+1806 sdemployee
Reply #14 January 18, 2012 11:41:09 PM
from WinCustomize ForumsWinCustomize Forums

Quoting rmorum,
reply 11
I found the solution finally

The solution is to determine what specific issue YOUR machine setup has with Fences.

Fences is installed on millions of systems world wide - without issue.

You need to do as DrJBHL suggests as there's little to no point in resurrecting a 6 month old post relating to someone else's RESOLVED issue.

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TLamming
rmorum
Join Date 05/2010
0
Reply #15 January 21, 2012 6:29:03 PM
from Stardock ForumsStardock Forums

Obviouly the wong forum to post my specific complaints. Still have a problem with Fences though -which have never been resolved despite numerous requests to Stardock.

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TLamming
Jafo
Join Date 03/2001
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Reply #16 January 21, 2012 7:45:23 PM
from WinCustomize ForumsWinCustomize Forums

Quoting rmorum,
reply 15
Maybe YOU think it's resolved because most have given up on this.

No....actually because of post #9.

The OP's issue was resolved 8 months ago.

You specifically still need to follow the advice given in #13 ....

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TLamming
rmorum
Join Date 05/2010
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Reply #17 January 21, 2012 7:48:25 PM
from Stardock ForumsStardock Forums

Trolls dislike fences.

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TLamming
Jafo
Join Date 03/2001
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Reply #18 January 21, 2012 7:53:31 PM
from WinCustomize ForumsWinCustomize Forums

Actually, it's not a pissing contest...it's the debunking of trollish behaviour.

[Edit] ...and editing comments did not help you...

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TLamming
DrJBHL
Join Date 04/2002
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Reply #19 January 21, 2012 7:55:06 PM
from WinCustomize ForumsWinCustomize Forums

rmorum:

No one's in a contest... especially of that sort.

You're the one with the problem. A solution for getting help was offered.

It's up to you: Write to support or not.

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TLamming
rmorum
Join Date 05/2010
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Reply #20 January 21, 2012 9:14:44 PM
from Stardock ForumsStardock Forums

Thank you kindly sir. No joy in any solution so far to my Fences problems. That certainly seems to have BECOME  my problem.

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TLamming
rmorum
Join Date 05/2010
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Reply #21 January 21, 2012 10:32:16 PM
from Stardock ForumsStardock Forums

As a Stardock employee, you should think twice about calling anyone a troll.

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TLamming
Jafo
Join Date 03/2001
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Reply #22 January 21, 2012 10:57:20 PM
from WinCustomize ForumsWinCustomize Forums

Quoting rmorum,
reply 21
As a Stardock employee, you should think twice about calling anyone a troll.

Fear not....but I do.

What needs to be countered is the random comments in OTHER's threads about 'how to 'fix' a product is to remove it'.

That is the disruptive and argumentative comment of the disenfranchised who clearly has not taken the appropriate steps to have HIS personal issues with a product resolved.

When trollish comments go unchallenged they can give the casual reader a FALSE impression of a product's performance.

As already stated, editing comments subsequently in an attempt to rewrite your public personna changes nothing.

Specific issues with a Stardock product need to be directed to support@stardock.com and/or community support/advice can be obtained from the SUPPORT sections of these Forums which are commonly monitored by Stardock's Support team.

Public/general forums, and in particular - others' existing and RESOLVED  threads are not the place for such comments/attitudes.

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TLamming
rmorum
Join Date 05/2010
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Reply #23 January 21, 2012 11:12:58 PM
from Stardock ForumsStardock Forums

Wel countered, McDuff, but as a Stardock employee, you should think twice about calling anyone a troll.

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TLamming
Jafo
Join Date 03/2001
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Reply #24 January 21, 2012 11:25:01 PM
from WinCustomize ForumsWinCustomize Forums

Quoting rmorum,
reply 23
Wel countered, McDuff, but as a Stardock employee, you should think twice about calling anyone a troll.

Sigh.

I did, and I did.

I also remove them when there's no apparent improvement.

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TLamming
rmorum
Join Date 05/2010
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Reply #25 January 22, 2012 12:55:14 AM
from Stardock ForumsStardock Forums

For your information, "disenfranchised" means deprived of rights, so that is the correct description of my situation ( I feel I paid for a defective product). This forum is headed "Fences is crashing windows 7 x64 - explorer.exe on bootup" .. that was my problem and I mistook this for the appropriate forum. I see however that the specific issue of this forum was actually about dual monitors, so you are correct that this is the wrong forum for my particular problem (which was reported to Stardock numerous times with no positive resolution - except an arrogance similar to yours Jafo.)

I have noted many others have the same problem. Multiple solutions are offered in various forums and I have tried all those I found - with only temporary resolution.

Quoting Jafo,
reply 22
That is the disruptive and argumentative comment of the disenfranchised who clearly has not taken the appropriate steps to have HIS personal issues with a product resolved.

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