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corekase
corekase
Join Date 07/2006
+2

Running Windows 7, Only TweakVista offered in Impulse

December 16, 2010 4:52:57 AM from Stardock ForumsStardock Forums

As the title says.  From what I'm reading here can I just go ahead and install "TweakVista" and it will magically be Tweak7 once it installs?  I saw the post saying all TweakVista owners (which I am) would automatically get Tweak7 and if you didn't then email support.  I did so, waiting for my ticket to get to a person.  Now, if someone here on the forums can tell me if I should just install TweakVista and it's all good then I'll go ahead and do that?

 

Thanks,

Bill.

 

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corekase
DrJBHL
Join Date 04/2002
+4026 moderator
Reply #1 December 16, 2010 6:12:25 AM
from WinCustomize ForumsWinCustomize Forums

Best to open a ticket with SD Support with this. You can try 'Reset Data' but I can't promise this will help.

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corekase
LightStar
Join Date 12/2002
+1507
Reply #2 December 16, 2010 8:17:19 AM
from WinCustomize ForumsWinCustomize Forums

Tweak7 shows up in Impulse for me.  Try to reset your data like Doc said, it should be there.

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corekase
corekase
Join Date 07/2006
+2
Reply #3 December 17, 2010 5:49:43 AM
from Stardock ForumsStardock Forums

Thanks for the suggestion guys.  Reset Data did not do it however so I'll have to wait for support to respond to my email!

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corekase
DrJBHL
Join Date 04/2002
+4026 moderator
Reply #4 December 17, 2010 5:57:34 AM
from WinCustomize ForumsWinCustomize Forums

You should also check to see if there are two registrations active...in which case you'd need the help of SD support to straighten things out from their end.

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corekase
corekase
Join Date 07/2006
+2
Reply #5 December 20, 2010 6:19:03 AM
from Stardock ForumsStardock Forums

This holiday season must be the worst time to seek support.  I've had my ticket in for three days now and still no response  Ah well, I don't mind all in all, I'm sure early in the new year it'll all be good!

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corekase
DrJBHL
Join Date 04/2002
+4026 moderator
Reply #6 December 20, 2010 6:42:30 AM
from WinCustomize ForumsWinCustomize Forums

Stardock Support works Monday through Friday, 9-5. After weekends, it takes some time to play "catch up". Don't resubmit, or it will kick your first request to the back of the queue.

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corekase
corekase
Join Date 07/2006
+2
Reply #7 December 21, 2010 8:27:53 PM
from Stardock ForumsStardock Forums

They got to my ticket!  Resolved now, have a Tweak7 registration!

Thank you Stardock!

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corekase
Jafo
Join Date 03/2001
+1791 sdemployee
Reply #8 December 22, 2010 6:27:34 AM
from WinCustomize ForumsWinCustomize Forums
Good to hear....
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corekase
DrJBHL
Join Date 04/2002
+4026 moderator
Reply #9 December 22, 2010 6:33:50 AM
from WinCustomize ForumsWinCustomize Forums

Glad to hear this!  Also, glad to see the 'Thank you'.

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