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cordelia0507
cordelia0507
Join Date 01/2008
+3

I HAVE bought the products....

January 13, 2008 7:36:17 AM from WinCustomize ForumsWinCustomize Forums
Hi - I have bought the whole Stardock suite for USD49 but my downloads from WinCustomise are still limited! I HAVE cross linked my accounts - but the site appears to "forget"...

After downloading 5 skins it again tells me I must buy products or subscribe...
I crosslink AGAIN, download 5 more skins and the problem is back again.....
Is this a bug on the site, a pointless and very irritating nag or am I doing something wrong?
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cordelia0507
BoXXi
Join Date 03/2001
+385
Reply #1 January 13, 2008 7:49:46 AM
from WinCustomize ForumsWinCustomize Forums
Hmmmm ..... something has got messed up probably. Send an e-mail to support@stardock.com and they will fix it for you. Maybe not today though as it's Sunday.
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cordelia0507
Lantec
Join Date 07/2003
+346
Reply #2 January 13, 2008 7:54:51 AM
from WinCustomize ForumsWinCustomize Forums
Try clearing your browser cache.
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cordelia0507
Cavan1
Join Date 08/2004
+173
Reply #3 January 13, 2008 8:55:40 AM
from WinCustomize ForumsWinCustomize Forums
Try clearing your browser cache.


Yep; your profile shows you as current customer, you have no download cap.
Sometimes, due to server glitches it takes a while for your profile to truly be updated.
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