Hello,
Sorry to hear you are having issues. Please try, uninstall Start11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back.
If the issue still appear, need more information.
- Windows full version and OS Build number. Please use Winver.exe to get these numbers.
- Start11 full version numbers.
- Have you tried uninstall and reinstall those applications that have issue with its icons not displayed properly.
- Also, as a test try and see if the icons issue also appear on default Windows Start menu.
Thank you,
Basj,
Stardock Community Assistant.