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Dendjo
Dendjo
Join Date 02/2011
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Start11

Open File Location

December 28, 2021 9:43:36 AM from Stardock ForumsStardock Forums

""Open file location" is not working on several issues in the menu: "File cannot be found".

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Dendjo
Neil Banfield
Join Date 04/2001
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Reply #1 December 28, 2021 12:40:54 PM
from Stardock ForumsStardock Forums

Which items are you using that on and which menu style are you using?

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Dendjo
Dendjo
Join Date 02/2011
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Reply #2 December 28, 2021 1:53:58 PM
from Stardock ForumsStardock Forums

Windows 10 style. 'Open file location' is not working on several items, but they are working well in the new Start Menu in Windows 11.

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Dendjo
Neil Banfield
Join Date 04/2001
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Reply #3 December 28, 2021 3:11:08 PM
from Stardock ForumsStardock Forums

Are you able to tell us which items it works on and what it does not work on?

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Dendjo
Dendjo
Join Date 02/2011
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Reply #4 December 28, 2021 3:59:41 PM
from Stardock ForumsStardock Forums

I have a long list of items in he start menu. When open the menu with start buttom, thhe I recieve the lsit. All item open the program after a click on it. But when I choose to more after a right click, and I choose the option 'Open ffile location', I receive a popup with the message: "Cannot find the file". I cannot send you a print of the popup, I think. 

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Dendjo
Dendjo
Join Date 02/2011
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Reply #5 December 28, 2021 6:41:13 PM
from Stardock ForumsStardock Forums

Quoting Dendjo,
reply 4

I have a long list of items in the start menu. When open the menu with start buttom, thhe I recieve the lsit. All item open the program after a click on it. But when I choose to more after a right click, and I choose the option 'Open ffile location', I receive a popup with the message: "Cannot find the file". I cannot send you a print of the popup, I think. 

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Dendjo
Dendjo
Join Date 02/2011
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Reply #6 December 30, 2021 3:48:58 AM
from Stardock ForumsStardock Forums

I suppose the only thing I can try is to uninstall Start11 and install it again. And then have some hope that the the program is working properly. 

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Dendjo
Neil Banfield
Join Date 04/2001
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Reply #7 December 30, 2021 5:26:28 AM
from Stardock ForumsStardock Forums

The implication in the first post is that the issue only happens with some items.  If this is the case then knowing what it happens with and what it does not could give us a clue as to the issue so we can resolve the problem for you.

If it happens with ALL application shortcuts then thats important to know also.

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Dendjo
Dendjo
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Reply #8 December 30, 2021 6:36:08 AM
from Stardock ForumsStardock Forums

It happens only with a few items. I recieve a popup with this erro message: "Cannot find the file (7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E)\AVS4YOU". This is an exemple for this item.

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Dendjo
Neil Banfield
Join Date 04/2001
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Reply #9 December 30, 2021 8:14:51 AM
from Stardock ForumsStardock Forums

Thanks for the information.

We have a theory on what is wrong involving the shortcut path lookup failing and have made changes for a future update.

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Dendjo
Dendjo
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Reply #10 December 30, 2021 10:27:51 AM
from Stardock ForumsStardock Forums

OK . . . thank you very much and a Happy New Year.   

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