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Woww172
Woww172
Join Date 03/2021
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I can't active through steam after re-install window

March 11, 2021 10:52:40 PM from Stardock ForumsStardock Forums

After re-install windows i setup everything again. But expect Fences keep show "failed to authenticate fences with steam". I tried everything i found on internet but nothing work. Please help.

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Woww172
basj
Join Date 03/2001
+1705 sdemployee
Reply #1 March 12, 2021 1:24:31 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/486084/fences-support-faq#reinstalling Make sure to follow the steps for Steams only. Try those and report back here.

Thank you,

Basj,
Stardock Community Assistant

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Woww172
Woww172
Join Date 03/2021
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Reply #2 March 12, 2021 4:21:14 AM
from Stardock ForumsStardock Forums

Thank you for reply.

I tried few times for Steam but still not working. I switched SSD from laptop to my new PC it still working as normal but after re-install fresh windows from Microsoft the software didnt active again.

My steam id https://steamcommunity.com/id/tuansieunhan if you need.

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Woww172
basj
Join Date 03/2001
+1705 sdemployee
Reply #3 March 12, 2021 4:53:03 AM
from Stardock ForumsStardock Forums

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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Woww172
sdrohan
Join Date 10/2012
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Reply #4 March 12, 2021 8:21:25 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

Please see:
https://forums.stardock.com/486311/accounts-and-activation-support-faq#steamkey

Sean Drohan
Stardock Support Manager

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Woww172
Woww172
Join Date 03/2021
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Reply #5 March 12, 2021 11:18:41 AM
from Stardock ForumsStardock Forums

@basj

Thank you a lot for helping me. I'm waiting for your new updates. Appreciate it.

@sdRohan

Thank you for your help.

Its still not work for me, do i need to port forwarding to activate.api.stardock.net:443? I tried to connect it with browser and the page says "This page didnt working. The page didn't send any data." 

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Woww172
sdrohan
Join Date 10/2012
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Reply #6 March 12, 2021 12:02:12 PM
from Stardock ForumsStardock Forums

Quoting Woww172,
reply 5

Its still not work for me, do i need to port forwarding to activate.api.stardock.net:443? I tried to connect it with browser and the page says "This page didnt working. The page didn't send any data." 

No page will show  - it is only for activation.

Something is blocking your PC from accessing it.

Sean Drohan
Stardock Support Manager

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Woww172
Woww172
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Reply #7 March 13, 2021 7:11:40 AM
from Stardock ForumsStardock Forums

Im not sure if something blocked it, i dont see any notification when its failed. 

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