Error when purchasing 10-token pack

I have tried to purchase the 10 token pack twice now and both times I received the same error:

Order Status: Denied
Your order has not been fulfilled.
We're sorry. Stardock is not able to accept your order. Please contact sales@stardock.com for assistance.

I have sent several emails to sales with no reply. Is everyone on vacation or something?

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Yarlen

Join Date 01/2005

+369

Stardock's offices are closed until January 2nd, so you should hear from someone after the new year.

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