KVM mode Unable to connect

I am having an issue where my Multiplicity is not connecting to my other computer. I did replace my router recently with just a newer version of the previous router but all the settings are the same. The internal IPs are set correctly. Any help is appreciated. I did open the ports on the router just in case but still no luck.

I also checked the firewall on the target machine and the software is in the list, the app is set to secondary, and KVM is not disabled.

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Hello,
Sorry to hear you are having issues. Please try these steps on all related systems, uninstall Multiplicity, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back.

If the issue still appear, please report back with more information.

Windows 10 or 11? Need its full version and OS Build number on all systems. Please use winver.exe.
Multiplicity version installed. Make sure both or all related systems are running the same Multiplicity version.

Thank you,
Basj,
Stardock Community Assistant.

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