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Kenbro
Kenbro
Join Date 01/2005
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December 25, 2006 8:12:31 AM from WinCustomize ForumsWinCustomize Forums
Greetings to all.
about two months ago I purchased windowblinds from Stardock after using the public version for quite some time.
However, Wincustomize will only upgrade me to level 3, and the panel says I should be level 4.
I would like to download the Wincustomize Suite that I received email about in the magazine.
Can anyone tell me how to get this thing upgraded? Have I missed something?

I did the crossing thing since I use more than one email address.

Thanks for any help.

Ken
thinkdesk
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Kenbro
Hankers
Join Date 04/2004
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Reply #1 December 25, 2006 8:20:47 AM
from WinCustomize ForumsWinCustomize Forums
You should just be able to click on "Subscriber Resources" on the left side of the main Wincustomize page (about half way down) and the link to download the new Suite should be there.  Be sure you are logged-in to Wincustomize.com.
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Kenbro
Kenbro
Join Date 01/2005
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Reply #2 December 25, 2006 8:25:34 AM
from WinCustomize ForumsWinCustomize Forums
Thanks friend, but it tells me I don't have sufficient level to download it.
The help screen tells me that level three is for those who purchased from Stardock more than 12 months ago (I think) but I just bought Windowblinds about a month or two ago.

thanks for your help though.

Ken
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Kenbro
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Reply #3 December 25, 2006 8:35:36 AM
from WinCustomize ForumsWinCustomize Forums
It's for a Wincustomize.com subscription for helping to support the site and not for purchasing WindowBlinds. I hope this clears things up for you. 
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Kenbro
Koasati
Join Date 07/2001
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Reply #4 December 25, 2006 8:46:29 AM
from WinCustomize ForumsWinCustomize Forums
about two months ago I purchased windowblinds from Stardock


That would make you a Current Customer (level 4, as you said) Your profile says exactly that "User Level: CurrentCustomer (4)". But that doesn't make you a WC Subscriber (lever 5). The WC Select suite is for subscribers. A subscription to WinCustomize is a completely different thing, than purchasing products from Stardock. The WC sub, is meant to help support the website, and entitles one to unlimited downloads from all libraries, as well as special content, such as this suite.

Hope that helps to clear up the confusion.
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Kenbro
Koasati
Join Date 07/2001
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Reply #5 December 25, 2006 8:47:40 AM
from WinCustomize ForumsWinCustomize Forums
jeeperz.... did it really take me that long to type that out....?
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Kenbro
Kenbro
Join Date 01/2005
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Reply #6 December 25, 2006 9:37:14 AM
from WinCustomize ForumsWinCustomize Forums
Thanks to all. Guess I read the subscribe page wrong.

Ken
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