Lynx's Den all the site admins/wizops actually 'care' about Wincustomize. It's a prerequisite of becoming an admin/wizop.
Unfortunately, when attempting to handle the complexities of a site with over 1.7 million members....it is often a fine balancing act to please them all...or at least the majority of them.
Often things may give an impression of 'preferential treatment' or similar...but that is simply down to differences in perception, not reality.
A perfect example...to use butch123 as an example, [sorry butch...
], while many people [including me] were 'concerned' about his very frequent uploading of screenshots it did not stop me from continuing to approve them for display as it was not a significant issue in the true nature of things. Likewise, butch had misunderstood about the rules of consent receipt with regards to the posting/distribution of ports ....but after the typical to-ing and fro-ing of emails it was sorted...so his port uploads were allowed.
Once the 'requirements' are resolved these works must unfortunately run the gauntlet of public scrutiny...and some 'may' attract criticism, and/or low ratings.
Provided the 'criticism' does not cross boundaries of common decency...and the ratings applied are not invidiously unfair, or a serial attack on a user's gallery then they remain.
If any member has issue/s with ratings and/or comments they are free to contact an admin for scrutiny.
Most sites do not afford you that respect, leaving you to the mercy of the vindictive.
Sure, people leave for all sorts of reasons...and they also return as frequently. This is just 'net reality'. Usually it is just 'real life' [tm]....but if it's through genuinely unfair 'attack' the admins can, and often do resolve it to the betterment of all...