gradv50

Join Date 10/2007

computer crashed.

triad to apply logonstudio app. computer crashed as i was applying it, now this is all i have managed to retreive, cannot get into my system restore, everything backed up, almost everything not working managed to get browser working to go on internet, have reloaded sdc to no avail, what else can i do.

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Daygo did you install logonstudio XP or Logonstudio vista?

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vista i think

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ps my computer does not recognise a restore point.

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There is not much more anyone can add to try and assist without checking your computer in person. Unfortunately, that is not possible. Best to have a knowledgeable computer user take a look at it and determine if it can be restored without having to start over. Your best bet would be to take it to a computer repair shop and have them look at it.

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Daygo - are you using Vista? If so, do you believe you have a restore and you just can't get to it? If this is the case let me know - I can tell you a secret as to how to get to it. I had something very similar happen then I found the trick.

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meh.....just format the s.o.b and be done with it.....

just kidding

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yes am on vista, have created a restore point using tweek vista, also have restore point on vista or more than one so i know i have one it has happened before, i think it was when i used logon studio and tried to apply it, crashed at wrong time and it just goes to the time when it crashed.

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meh.....just format the s.o.b and be done with it

Actually at this point, starting over clean doesn't sound like a bad idea in this case Daygo.

Reading your numerous problems you're experiencing, I would guess it's not only multiple application issues but also your operating system. Either way, your software isn't being kind to you.

It just sounds like your software for what ever reason is taking a dump on you because you're learning things.

Wiping your hard drive and carefully reinstalling all of your software may be a last resort, but it also insures that your system will run according to how you want it to by the software that you yourself installed.

If you have all you need to reinstall and restore what ever is personal and the drivers for your perpherals for your system, wipe that bad boy off and start from scratch!

Take control of your system.

G'Luck

Cp

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have lost all the cds and everything when i moved house recently so starting from scratch isnt an option am afraid, have backed everything up so it is there somewhere, but being a beginner, havnt a clue how to do it, thats what i meant in one of my ealier replys about little things.

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havnt a clue how to do it, thats what i meant in one of my ealier replys about little things.

and that is where it would be best to have someone experienced with computers to sit down with you and show you what you need to know or take a course on computers. It is extremely difficult to attempt to fix your computer issues using a forum such as this.

have backed everything up so it is there somewhere

here again, someone with computer know how could find the backups if they were to search your computer and it would be like looking for the proverbial needle-in-the-haystack to attempt this using the forums.

Hope you get the computer issues resolved.

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so do i, done it before, so logically it can be done again, but theres prob. more going on than you realise, if i can just get tweek vista to come up, strange thing is od is working properly. just that sdc isnt, maybe i need a sort of patch or something suimilar.

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ZubaZ

Join Date 11/2001

+917

have lost all the cds and everything when i moved house recently so starting from scratch isnt an option am afraid

order a replacement from Microsoft:

Americas: http://download.microsoft.com/download/b/a/b/babc90a1-b794-4a94-84f5-cbc37827ddca/americas%20end%20user%20media%20replacement%20form.pdf

Europe, Middle East, Africa: http://download.microsoft.com/download/3/7/b/37b3b0ed-a2b2-4ee4-b2ad-a43eb8b11a26/emea%20end%20user%20media%20replacement%20form-final.doc

Asia-Pacific: http://download.microsoft.com/download/a/4/8/a4859ac9-4d13-493b-90c0-59fa5137ccbd/apoc%20end%20user%20media%20replacement%20form-final.doc

This article describes how to replace Microsoft software or hardware, order service packs and product upgrades, or replace product manuals. The Microsoft Supplemental Parts team is available to help customers in North America who need any of the following:

•	Replacements for Microsoft software or hardware
•	Service packs on CD
•	Product upgrades
•	Replacement product manuals

Please review the KB article in its entirety ensuring you are eligible for replacing the product in question. Thank you.

Also if you have lost, broken, or misplaced your original Microsoft Office or Microsoft Publisher installation CD, you can order replacement media from Microsoft @ http://support.microsoft.com/kb/302822/en-us.

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does this cover britain.

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ZubaZ

Join Date 11/2001

+917

does this cover britain.

Europe, Middle East, Africa: http://download.microsoft.com/download/3/7/b/37b3b0ed-a2b2-4ee4-b2ad-a43eb8b11a26/emea%20end%20user%20media%20replacement%20form-final.doc

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Daygo
As you are running Vista have you got a new computer ? as most you buy now don't come with disc's but have all the restore on the computer "C" drive being your working drive and a "D" drive holding the original factory settings have you got this on yours.

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ranger 375, could you please tell me what you know

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what Ranger375 is referring to is a recovery partition on your computer.

open 'my computer' or the vista equivalent.

see if you have a recovery drive.

on my HP with XP:

under Hard Disk Drives I have:

HP_PAVILION (C:) and HP_RECOVERY (D:)

in my 'all program' I have:

all programs > pc recovery tools > hp recovery cd-dvd creator

this allowed me to create a recovery disk so I can repair/reformat

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Sorry I have been gone all day.

Take a look at this as an option as well...

WWW Link

Click on - "To access the System Recovery Options menu"

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Does safe mode work?

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This might also come in handy for you maybe..

http://www.vistax64.com/tutorials/66978-system-files.html?ltr=S

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have tried reply 8 not worked, even tried the f8 option still no success, apparently i do not have system restore option pre-installed, so dont know what i have used upteem times,it just will not give me the option to go back before the time of the crash, it comes up with restore successful, i think something is corrupted or damaged, because it downloads but will not apply. got till jan. before i ask for my money back.

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sorry reply 18

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got till jan. before i ask for my money back.

Money back for what exactly?

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reply 17. no i do not have this wording under my hard drives of which i have two, one external, and the external has all the backed up data.

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the od under the returns policy.

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