New user here.
When I ask Start11 to do something that requires me to pick a file (so, it launches Explorer) this works as expected the first time after a restart. After that, the Explorer windows appears but takes a very long time to become responsive, or completely disappears, and if it does, after that, generally the Windows UI will reinitialize.
The actions that trigger these symptoms have been:
- Selecting a file to link to a tile
- Changing the icon of a link
- Saving a backup
I have a file with the Event Viewer records, but I can't work out how to attach it to this post. The series of events begins
Faulting application name: Explorer.EXE, version: 10.0.26100.4768, time stamp: 0xbd2489c5
Faulting module name: Start10_64.dll, version: 2.5.3.0, time stamp: 0x6846c379
Exception code: 0xc0000005
Fault offset: 0x000000000000ef50
Faulting process id: 0x3594
Faulting application start time: 0x1DC15252ABD6577
Faulting application path: C:\WINDOWS\Explorer.EXE
Faulting module path: C:\Program Files (x86)\Stardock\Start11\Start10_64.dll
Report Id: 44b42929-08ee-456a-a33d-28592b37f9cf
I have the Event Viewer records and the associated crash dumps if they would be any help.