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kaylaartist06041995
kaylaartist06041995
Join Date 04/2020
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start 11 reverting

Won't stay with my choice

July 12, 2023 7:59:00 AM from Stardock ForumsStardock Forums

I have used Start 11 and no problem until last week.  Now, despite my choice of Windows 10, every day when i log on, my start  has reverted to   Windows 11.  Why?

stardock software start menu products
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kaylaartist06041995
basj
Join Date 03/2001
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Reply #1 July 12, 2023 8:06:03 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need more information on your system. Please refer here: https://support.stardock.com/space/SHC/1387003915/Contacting+Stardock+About+Start+Product+Issues. Important. Need Windows full version number and Start11 version number.

Thanks
Basj,
Stardock Community Assistant.

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kaylaartist06041995
kaylaartist06041995
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Reply #2 July 21, 2023 10:20:45 PM
from Stardock ForumsStardock Forums

Sorry it took awhile to respond. I did not receive a notification that I had gotten a response.

Windows 11 Home, version 21H2.  Stardock Version 1.46

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kaylaartist06041995
basj
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Reply #3 July 22, 2023 12:42:25 AM
from Stardock ForumsStardock Forums

Please try Uninstall Start11, reboot immediately (important), download from your product account and install the latest Start11 V1.47 Beta, reboot again. Retest and report back.

Thank you,

Basj,
Stardock Community Assistant

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kaylaartist06041995
kaylaartist06041995
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Reply #4 July 22, 2023 8:09:43 AM
from Stardock ForumsStardock Forums

It's not listed in my orders, so I don't know what happened. Considering I've had it? 

Actually, I checked.  It's not separate. It's included in my Object Desktop.  I am downloading it from there. 

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kaylaartist06041995
kaylaartist06041995
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Reply #5 July 22, 2023 8:19:20 AM
from Stardock ForumsStardock Forums

That just downloads the old one.  I have to pay to download the new one????  My Object Desktop only downloads the old 1.46

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kaylaartist06041995
basj
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Reply #6 July 22, 2023 8:28:13 AM
from Stardock ForumsStardock Forums

You did check it on your account page yes? https://store.stardock.com/myaccount/products.

It should appear under your Object Desktop download Refer screenshot below.

Thank you,

Basj,
Stardock Community Assistant

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kaylaartist06041995
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Reply #7 July 22, 2023 10:25:20 AM
from Stardock ForumsStardock Forums

I followed directions on a different page.  I had to set my object desktop to allow beta downloads, then I installed it.  We will see what happens. 

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kaylaartist06041995
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Reply #8 September 13, 2023 10:46:11 PM
from Stardock ForumsStardock Forums

update 9/13. It had been ok for awhile, but now this past week or so, doing the same thing....reverting every couple of days when I go to shut down my pc, back to regular start.  Why?? Based upon my reading, this has happened to others and seems to be a glitch that should be fixed.

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kaylaartist06041995
basj
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Reply #9 September 13, 2023 10:58:42 PM
from Stardock ForumsStardock Forums

May I know what is your full Windows 11 version? Something like this ->

Also need to know,

  1. You on touch capable/tablet system?
  2. Do you have taskbar autohide activated?

Thank you,

Basj,
Stardock Community Assistant

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kaylaartist06041995
kaylaartist06041995
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Reply #10 September 14, 2023 8:14:49 AM
from Stardock ForumsStardock Forums

Edition Windows 11 Home

Version 22H2

Installed on ‎7/‎31/‎2023

OS build 22621.2283

Serial number MJ0EF023

Experience Windows Feature Experience Pack 1000.22662.1000.0

Not touch capable, and no autohide

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kaylaartist06041995
basj
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Reply #11 September 14, 2023 8:43:41 AM
from Stardock ForumsStardock Forums

What changed between July 22th -Sept 13th 2023? Any new software installed?

Thank you,

Basj,
Stardock Community Assistant

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kaylaartist06041995
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Reply #12 October 28, 2023 8:02:59 AM
from Stardock ForumsStardock Forums

no.  By now I have updated

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kaylaartist06041995
basj
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Reply #13 October 28, 2023 8:59:56 AM
from Stardock ForumsStardock Forums

Quoting kaylaartist06041995,
reply 12

no.  By now I have updated

Hello again,
Not sure what do you mean by that? Updated to what? And issue is still there or not?

Thanks
Basj,
Stardock Community Assistant.

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kaylaartist06041995
kaylaartist06041995
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Reply #14 October 29, 2023 10:54:44 PM
from Stardock ForumsStardock Forums

I just updated to the latest.  Including the new start 11.  and no, I just went to shut down and it is NOT fixed.  It reverted to the old windows start.  Why?  What do I need to  do?  No other new software was installed.

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kaylaartist06041995
basj
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Reply #15 October 29, 2023 11:04:09 PM
from Stardock ForumsStardock Forums

Hello,

What is your latest Start11 version number? Version 1 or Version 2? version 1.47 or version 2.0 Beta 1.01 beta?

Thank you,

Basj,
Stardock Community Assistant

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kaylaartist06041995
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Reply #16 October 29, 2023 11:12:53 PM
from Stardock ForumsStardock Forums

Start 11 2.0 Beta 1.01  and there is another on my object deskstop as Start 11 v2?  But that just downloaded today when I updated everything in my OD. 

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kaylaartist06041995
PhoenixRising1
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Reply #17 October 29, 2023 11:15:28 PM
from Stardock ForumsStardock Forums

Do you by any chance have explorer patcher installed? I ask because this is a common issue when using explorer patcher and a Windows update breaks it which in turn causes start 11 to no longer work.

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kaylaartist06041995
kaylaartist06041995
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Reply #18 October 30, 2023 8:32:06 AM
from Stardock ForumsStardock Forums

Never heard of explorer patcher

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kaylaartist06041995
basj
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Reply #19 October 30, 2023 9:08:24 AM
from Stardock ForumsStardock Forums

Please check and make sure Start11 service is running in taskmanager.

Thank you,

Basj,
Stardock Community Assistant

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