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tomjwilliamson
tomjwilliamson
Join Date 01/0001
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Start 11 - constantly causing Windows Explorer to crash

April 22, 2022 4:57:25 AM from Stardock ForumsStardock Forums

Hi there,

I wondered if someone could help me please. When I am using the latest version of Start 11, Windows Explorer constantly seems to crash. If I disable close Start 11 via Task Manager, it works fine.

I have ran the purge tool from here and restarted, then re-installed with a fresh installer from the Stardock website, and the issue still persists. I have even performed a clean install of Windows 11 from scratch to see if that fixes the issue.

System file checker returns no errors

I have a HP ProBook 440 G6 with 8th Gen i5 running Windows 11 Professional if that helps.

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tomjwilliamson
basj
Join Date 03/2001
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Reply #1 April 22, 2022 5:07:00 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Please try cleanboot.

https://forums.stardock.com/505872/start11-support-faq#cleanboot

Thank you,

Basj,
Stardock Community Assistant

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tomjwilliamson
Neil Banfield
Join Date 04/2001
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Reply #2 April 22, 2022 6:56:59 AM
from Stardock ForumsStardock Forums

Do you have Microsoft Minecraft loader installed?

If so if you upgrade to 1.22 beta this should be resolved.

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tomjwilliamson
tomjwilliamson
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Reply #3 April 22, 2022 1:06:44 PM
from Stardock ForumsStardock Forums

Hi, thanks for your reply, I am afraid this did not work.

Quoting basj,
reply 1

Hello,
Sorry to hear you are having issues. Please try cleanboot.

https://forums.stardock.com/505872/start11-support-faq#cleanboot

Thank you,

Basj,
Stardock Community Assistant

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tomjwilliamson
tomjwilliamson
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Reply #4 April 22, 2022 1:07:06 PM
from Stardock ForumsStardock Forums

Hi Neil,

That has worked for me, thank you.

Quoting Neil Banfield,
reply 2

Do you have Microsoft Minecraft loader installed?

If so if you upgrade to 1.22 beta this should be resolved.

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tomjwilliamson
stinkfoot9
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Reply #5 April 23, 2022 8:11:33 AM
from Stardock ForumsStardock Forums

It sounds like im having the same issue.. if i try to use 1.2 my explorer crashes over and over until i uninstall back 1.1

This came after i tried updating windows... but i uninstalled the update do to this and it still crashes when i try to use 1.2

 

Thanks abunch for this i got it working by uninstalling mincraft launcher.

btw what was the process diagnosing?

 

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tomjwilliamson
stinkfoot9
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Reply #6 April 23, 2022 8:23:28 AM
from Stardock ForumsStardock Forums

Thanks abunch for this i got it working by uninstalling mincraft launcher.

 

How strange

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