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Niwotian60
Niwotian60
Join Date 06/2006
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Lock Fences Gone after Upgrade to Fences 4

January 12, 2022 2:48:59 PM from Stardock ForumsStardock Forums

I just upgraded from Fences 2 to Fences 4 and the "Lock Fences" option no longer appears in the view->... menu. Has this (very important) feature been removed? I've looked in all the sub-menus and in the Fences configuration app but I don't see anything.

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Niwotian60
AzDude
Join Date 11/2002
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Reply #1 January 12, 2022 3:45:34 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having issues.

The Lock Fences feature is located on your desktop

Just right click to View and scroll down to Lock Fences

and check or un check it .

 


AzDude
Stardock Community Assistant

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Niwotian60
Niwotian60
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Reply #2 January 12, 2022 4:37:30 PM
from Stardock ForumsStardock Forums

I'm a bit unhappy with this response; it suggests that you didn't even read my original post. The "Lock Fences" feature does not show up in my desktop right-click view->... menu. I am linking two screenshots. The first shows the view menu when I right-click on the desktop background, the second shows the view menu when I right-click on a "fenced" area. Note that the "Lock Fences" option is not there. It was working fine before I installed the upgrade from v2 to v4.  I am certain of this because I explicitly unlocked the fences just prior to installing in anticipation of adding portals (the main reason I upgraded).

[edit] Just to prevent further confusion, I also checked the extended right-click menu (shift-F10) due to running Win 11 with its poorly-reimplemented right-click menu. The lock option does not appear there either.

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Niwotian60
AzDude
Join Date 11/2002
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Reply #3 January 12, 2022 5:03:31 PM
from Stardock ForumsStardock Forums

Hello,

Sorry your having issues,

Would you do this PURGE: https://forums.stardock.com/486084/fences-support-faq#reinstalling

Reboot and ReInstall the latest version form your account page Reboot , test and report back please.

 

AzDude
Stardock Community Assistant

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Niwotian60
Niwotian60
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Reply #4 January 12, 2022 5:09:59 PM
from Stardock ForumsStardock Forums

Before I PURGE, I want to be sure that my current fences configuration won't be deleted. It took me a long time to configure everything "just so" and I really don't want to have to recreate it from scratch.

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Niwotian60
AzDude
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Reply #5 January 12, 2022 5:52:32 PM
from Stardock ForumsStardock Forums

It will be OK , and your snap shots will remain too.

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Niwotian60
Niwotian60
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Reply #6 January 12, 2022 6:14:18 PM
from Stardock ForumsStardock Forums

The PURGE initially appeared to work (with errors - see the output below) and restore the "Lock Fences" action to the right-click menu but it DID destroy my previous fences layout.  I was able to restore the previous Fences layout from my daily snapshot but this action once again removed the "Lock Fences" option, so I'm back to square one.

Output from PURGE:

SUCCESS: The process "explorer.exe" with PID 9560 has been terminated.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

    Fences    REG_SZ    "c:\program files (x86)\stardock\fences\Fences.exe" /startup

The operation completed successfully.

HKEY_CURRENT_USER\Software\Stardock\Fences

    DateInstalled               REG_SZ      3/9/2021 11:30:38 AM

    ProVersionEverInstalled     REG_DWORD   0x1

    LastDebugHeader             REG_SZ      4.0.0.3 5254016 - 12/7/2021 12:24:22 PM

                                            1666432 - 12/7/2021 12:24:21 PM

                                            3158400 - 12/7/2021 12:24:21 PM

                                            3121536 - 12/7/2021 12:24:21 PMNone

    LastDailyScreenshotDate     REG_DWORD   0xb4376

    LastDailyScreenshot         REG_DWORD   0x1

    LastConfigSyncAttempt       REG_SZ      1/12/2022 7:31:48 PM

    LastConfigDate              REG_SZ      1/12/2022 7:31:48 PM

    LastConfig                  REG_SZ      <Configuration>

 

<BugSplat>

CrashReporting-BuildEnabled-3.0.5

CrashReporting-BuildEnabled-3.0.6

CrashReporting-BuildEnabled-3.0.7

CrashReporting-BuildEnabled-3.0.8

CrashReporting-BuildEnabled-3.0.9

CrashReporting-BuildEnabled-3.0.10

CrashReporting-BuildEnabled-3.0.11

CrashReporting-BuildEnabled-3.1.0

CrashReporting-BuildEnabled-3.1.1

CrashReporting-BuildEnabled-3.1.2

CrashReporting-BuildEnabled-3.1.3

CrashReporting-BuildEnabled-3.1.4

CrashReporting-BuildEnabled-3.1.5

CrashReporting-BuildEnabled-3.1.6

CrashReporting-BuildEnabled-3.1.7

CrashReporting-BuildEnabled-3.1.8

CrashReporting-BuildEnabled-3.1.9

CrashReporting-BuildEnabled-3.1.10

CrashReporting-BuildEnabled-3.1.*

CrashReporting-BuildDisabled-3.0.*

</BugSplat>

 

<Telemetry>

TrialTelemetry-BuildEnabled-3.0.5

TrialTelemetry-BuildEnabled-3.0.6

TrialTelemetry-BuildEnabled-3.0.7

TrialTelemetry-BuildEnabled-3.0.8

TrialTelemetry-BuildEnabled-3.0.9

TrialTelemetry-BuildEnabled-3.0.10

TrialTelemetry-BuildEnabled-3.0.11

TrialTelemetry-BuildEnabled-3.0.*

TrialTelemetry-BuildEnabled-3.1.0

TrialTelemetry-BuildEnabled-3.1.1

TrialTelemetry-BuildEnabled-3.1.2

TrialTelemetry-BuildEnabled-3.1.3

TrialTelemetry-BuildEnabled-3.1.4

TrialTelemetry-BuildEnabled-3.1.5

TrialTelemetry-BuildEnabled-3.1.6

TrialTelemetry-BuildEnabled-3.1.7

TrialTelemetry-BuildEnabled-3.1.8

TrialTelemetry-BuildEnabled-3.1.9

TrialTelemetry-BuildEnabled-3.1.10

TrialTelemetry-BuildEnabled-3.1.*

</Telemetry>

 

 

<Pulse>

Pulse-BuildEnabled-3.0.5

Pulse-BuildEnabled-3.0.6

Pulse-BuildEnabled-3.0.7

Pulse-BuildEnabled-3.0.8

Pulse-BuildEnabled-3.0.9

Pulse-BuildEnabled-3.0.10

Pulse-BuildEnabled-3.0.11

Pulse-BuildEnabled-3.0.*

Pulse-BuildEnabled-3.1.0

Pulse-BuildEnabled-3.1.1

Pulse-BuildEnabled-3.1.2

Pulse-BuildEnabled-3.1.3

Pulse-BuildEnabled-3.1.4

Pulse-BuildEnabled-3.1.5

Pulse-BuildEnabled-3.1.6

Pulse-BuildEnabled-3.1.7

Pulse-BuildEnabled-3.1.8

Pulse-BuildEnabled-3.1.9

Pulse-BuildEnabled-3.1.10

Pulse-BuildEnabled-3.1.*

</Pulse>

</Configuration>

    CrashReportingEnabled   REG_DWORD   0x1

    LastLangID              REG_SZ      en-US

    ReportState             REG_DWORD   0x2

    InstallID               REG_SZ      <redacted>

    InstallBucket           REG_DWORD   0x1b051b0d

    LastPulse               REG_SZ      1642033909

    UserLang                REG_SZ

 

HKEY_CURRENT_USER\Software\Stardock\Fences\Groups

HKEY_CURRENT_USER\Software\Stardock\Fences\Icons

HKEY_CURRENT_USER\Software\Stardock\Fences\InitialSnapshot

HKEY_CURRENT_USER\Software\Stardock\Fences\NavHistory

HKEY_CURRENT_USER\Software\Stardock\Fences\Rules

HKEY_CURRENT_USER\Software\Stardock\Fences\Settings

HKEY_CURRENT_USER\Software\Stardock\Fences\Skinning

HKEY_CURRENT_USER\Software\Stardock\Fences\Tips

HKEY_CURRENT_USER\Software\Stardock\Fences\ViewStates

The operation completed successfully.

ERROR: The system was unable to find the specified registry key or value.

ERROR: The system was unable to find the specified registry key or value.

ERROR: The system was unable to find the specified registry key or value.

ERROR: The system was unable to find the specified registry key or value.

ERROR: The system was unable to find the specified registry key or value.

ERROR: The system was unable to find the specified registry key or value.

HKEY_LOCAL_MACHINE\Software\Wow6432Node\Stardock\Misc\Fences2

    Affiliate    REG_SZ    StardockStore

    Path         REG_SZ    C:\Program Files (x86)\Stardock\Fences

    Version      REG_SZ    2.13

    EXE          REG_SZ    Fences.exe

    Type         REG_SZ    production

    Updated      REG_SZ    09/15/16

 

The operation completed successfully.

ERROR: The system was unable to find the specified registry key or value.

ERROR: The system was unable to find the specified registry key or value.

ERROR: The system was unable to find the specified registry key or value.

SUCCESS: Sent termination signal to the process "rundll32.exe" with PID 9532.

SUCCESS: Sent termination signal to the process "rundll32.exe" with PID 9540.

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Niwotian60
AzDude
Join Date 11/2002
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Reply #7 January 12, 2022 6:28:27 PM
from Stardock ForumsStardock Forums

Hello,

I tried a re install of Fences4 my self and it did show config fences and Lock Fences on my desktop 

so not sure why your having this issue . You did both reboots , right ?

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

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Niwotian60
Niwotian60
Join Date 06/2006
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Reply #8 January 12, 2022 6:48:21 PM
from Stardock ForumsStardock Forums

Yes, I did reboot twice. I even rebooted a third time after the reinstall activation munged my desktop hoping that would restore the config. As previously stated, the Lock Fences option did reappear but I needed to restore from the latest snapshot to get my configuration back and that action apparently also removed the Lock Fences option.

Just to be clear, the "Config Fences" option always appears and was never missing. The Fences opacity settings also appear, so the right-click menu is being updated by Fences but without the Lock option.

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Niwotian60
Niwotian60
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Reply #9 January 12, 2022 6:56:26 PM
from Stardock ForumsStardock Forums

I have identified the problem, or more accurately stmussini found it in his post. The "lock fences" option disappears if you set "Show Labels" to "Never" in the Fences configuration app under the "Color & appearance" tab. Setting it to "On Mouseover" restores the option. 

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