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Start11 app UI does not render properly on screens with different scaling

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December 13, 2021 10:41:36 PM from Stardock ForumsStardock Forums

I have an Asus laptop configured as follows:
Built-in display has 3840x2160 resolution, 175% scaling, 

Two monitors with 2560x1080 resolution, 100% scaling,

One monitor with 1920x1080 resolution, 100% scaling.

When I open the Start11 application (to configure the start menu), the application frame renders at the right scale, but the various frames within the application for configuring things such as Start Button, Task Bar, etc. render at a larger scale, causing them to get cut off. 

Here is an example, or see video.

Start11 version 1.01, 

 

start menu products
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zsilet
basj
Join Date 03/2001
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Reply #1 December 13, 2021 10:55:57 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. I can't reproduce your issue, might be because I don't have 4 monitors on my setup, only 2. Anyway, I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant.

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zsilet
zsilet
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Reply #2 December 14, 2021 8:46:17 AM
from Stardock ForumsStardock Forums

Thank you for your reply. This is more cosmetic for me, now that I realized how to 'fix' it. Please note that having different scaling on the monitors is likely the key to reproducing it. (175% scaling on one versus 100% on another). 

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zsilet
basj
Join Date 03/2001
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Reply #3 December 14, 2021 9:02:55 AM
from Stardock ForumsStardock Forums

I have two monitors one 4K and another one is 1920x1200. I set the 4K one to 175% the other one is at 100%. Yet I can't reproduce your issue. I was thinking because you have 4 monitors. But, that is just my thinking. Should wait for Support or Dev for better input.

Thank you,

Basj,
Stardock Community Assistant

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Reply #4 December 15, 2021 10:11:34 AM
from Stardock ForumsStardock Forums

Interesting... when you launch the Start11 application, is it launching on the 4K display or on the smaller display? I am currently at my office, on my laptop (which is 4K) and only have a single 1920x1080 external monitor and can still reproduce the issue. 

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basj
Join Date 03/2001
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Reply #5 December 15, 2021 10:54:58 AM
from Stardock ForumsStardock Forums

My main monitor is the 4K so if I open the Start11 application it will open in there.

Thank you,

Basj,
Stardock Community Assistant

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