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carol3
carol3
Join Date 02/2011
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Mouse Cursor Not Visible on Primary

September 21, 2018 3:56:17 PM from Stardock ForumsStardock Forums

Although the mouse cursor is fine on the 2 secondary machines, the arrow does not appear on the primary anymore. Not sure what happened but yesterday I gave in and allowed an update of Windows 10 on my primary computer and am thinking that may be the problem. Can you help? It is driving me crazy. 

Thank you in advance. 

multiplicity
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carol3
AzDude
Join Date 11/2002
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Reply #1 September 21, 2018 4:00:06 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having issues.

try this https://forums.stardock.com/486104/multiplicity-support-faq#mousestuck

 

 


AzDude
Stardock Community Assistant

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carol3
sdrohan
Join Date 10/2012
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Reply #2 September 21, 2018 5:52:55 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

Its going to be a tricky but try to get to your mouse settings on your Primary PC (things should still highlight when hovered over and you can use keyboard shortcuts / tab and such to get certain places).

Change the 'Pointer Scheme' to something other than what it is, apply, then it should reappear.  You can change it back after.

----------------
Sean Drohan
Stardock Customer Service Manager

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carol3
carol3
Join Date 02/2011
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Reply #3 September 23, 2018 5:08:16 PM
from Stardock ForumsStardock Forums

Thanks. Actually, it was easier than I thought it would be to fix the problem. Although I had restarted the computer before, I restarted it a second time and the problem was solved. 

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carol3
tech4
Join Date 07/2010
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Reply #4 September 26, 2018 4:38:41 PM
from Stardock ForumsStardock Forums

Is there a permanent solution? This continually happens after computers sit idel for a few hours.  Really annoying to have to keep fixing or restarting.

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carol3
sdrohan
Join Date 10/2012
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Reply #5 September 26, 2018 4:48:38 PM
from Stardock ForumsStardock Forums

Quoting tech4,
reply 4

Is there a permanent solution? This continually happens after computers sit idel for a few hours.  Really annoying to have to keep fixing or restarting.

It's actually very rarely seen.  If you have specific software for your mouse (Logitech), I would recommend re-installing it.

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Sean Drohan
Stardock Customer Service Manager

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