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aeromovel
aeromovel
Join Date 07/2010
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Spacemonger does not activate

August 24, 2016 10:12:26 AM from Stardock ForumsStardock Forums

Can't get SpageMonger activated after entering product key. Activation dialogue first says "Thank You. SpaceMonger has been successfully activated". Then I click "Finish" and get a dialogue saying "SpaceMonger has not been activated. Please go back to complete activation."

Tried many times, as administrator, etc, without success.

My system is Windows 10 Pro 64 build 1607.

Is this a bug or what?

Any ideas?

spacemonger
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aeromovel
Salynda
Join Date 08/2009
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Reply #1 August 24, 2016 10:41:15 AM
from Stardock ForumsStardock Forums

I am having the same problem, likewise using Windows 10 Pro. Nothing seems to work.

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aeromovel
ZubaZ
Join Date 11/2001
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Reply #2 August 24, 2016 11:55:57 AM
from Stardock ForumsStardock Forums

Sorry about that.  A server change that shouldn't affected anything affected things.

You should be fine now.

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aeromovel
aeromovel
Join Date 07/2010
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Reply #3 August 24, 2016 1:05:59 PM
from Stardock ForumsStardock Forums

It's working now.

Thank you.

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CobraA1
Join Date 09/2006
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Reply #4 August 30, 2016 2:23:09 AM
from Stardock ForumsStardock Forums

. . . and now I'm not activating. Also noticed that it's no longer under EdgeRunner, but under Stardock itself? How can I activate it now? It wants me to activate it via the EdgeRunner website.

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ZubaZ
Join Date 11/2001
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Reply #5 August 30, 2016 7:54:38 AM
from Stardock ForumsStardock Forums

Quoting CobraA1,
reply 4

. . . and now I'm not activating. Also noticed that it's no longer under EdgeRunner, but under Stardock itself? How can I activate it now? It wants me to activate it via the EdgeRunner website.
Please create a case at https://esupport.stardock.com/index.php?/default_import/Tickets/Submit and then post the ticket ID here.  Thanks.

 

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CobraA1
Join Date 09/2006
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Reply #6 August 31, 2016 2:06:33 AM
from Stardock ForumsStardock Forums

Ticket ID #ZAM-308-35091

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ZubaZ
Join Date 11/2001
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Reply #7 August 31, 2016 8:25:07 AM
from Stardock ForumsStardock Forums

Thanks.  Looking into it now.

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Freyar
Join Date 03/2006
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Reply #8 September 11, 2016 1:35:12 PM
from Stardock ForumsStardock Forums

I had to add my key to my account via account management on Stardock. Thankfully I had the original e-mail from my purchase two years ago.

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