I got something similar: I called up the game (for the first time), a nice dragon image appeared and - nothing.
After a while I found out what the heck is going on: the system insists on starting in full screen. And then tries to access the net.
Whereupon my ZoneAlarm tool (which is used by quite a few people I dare say) pops up a query - do I allow it to access the net?
Unfortunately, the query is hidden under Elementals full screen... irritating.
Possible solution: show a smaller start screen, starting it as a frame. That way, ZoneAlarm could display its question, get it answered, and let Elemental run free...
Ciao,
Klaus