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jojodaman44
jojodaman44
Join Date 12/2009
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troubleshooting

December 28, 2009 9:49:09 AM from Stardock ForumsStardock Forums

Hey everybody,

Could anyone help me with this?

Every time I try to start up the game, the mouse icon acts as if it's attempting to load the game (briefly, for about a second or two), and then it just stops.  Basically, I can't start up the game, even though it's completely installed (w/impulse) on my computer.  I have more than enough system requirements, etc.  It actually ran once (somehow) the other day, after about 5 or 10 tries to start it up.  No such luck this time!

Thoughts?  Suggestions?  Help?!?  (Please!)

 

Thanks

demigod
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jojodaman44
morpheas768
Join Date 06/2009
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Reply #1 December 28, 2009 2:06:40 PM
from Demigod ForumsDemigod Forums

Have you tried unistalling and installing again?

If you already tried that, have you tried clicking "Verify Installation" on Impulse?

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jojodaman44
sejk
Join Date 04/2009
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Reply #2 December 28, 2009 2:21:17 PM
from Demigod ForumsDemigod Forums

Hi

What OS do you have? Try to run program as administrator. Check your video and sound drivers and update if its available.

Do you get any messages after the load attempt? Did you tried stardock support?

 

 

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jojodaman44
morpheas768
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Reply #3 December 28, 2009 2:34:11 PM
from Demigod ForumsDemigod Forums

Also: Check the Demigod log file.

It should display exactly what is happening and why the game is unable to load. It is usually located in: My Documents\My Games\Gas Powered Games\Demigod\DemigodLog.txt

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jojodaman44
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Reply #4 December 28, 2009 2:36:26 PM
from Stardock ForumsStardock Forums

Hey thanks for getting back:

Yah, I emailed Stardock...got an auto response saying it'll take 2 days or so to get back...I have Windows XP...comp is 3 years old or so, but has a duocore, plenty of RAM, and an envidia 8800...how do I check for updates for the video and sound drivers...?  (I know...I feel like a noob!)

Thanks again

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jojodaman44
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Reply #5 December 28, 2009 2:36:52 PM
from Stardock ForumsStardock Forums

Will do so...thanks!

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jojodaman44
sejk
Join Date 04/2009
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Reply #6 December 28, 2009 3:02:40 PM
from Demigod ForumsDemigod Forums

Check the log first maybe we can find something interesting.You can find drivers for your graphic card here:http://www.nvidia.com/Download/index.aspx?lang=en-us

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jojodaman44
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Reply #7 December 28, 2009 10:03:02 PM
from Stardock ForumsStardock Forums

K...uninstalled/reinstalled...redid everything...same problem...

 

Checked log...found this near the bottom:  "Impulse error when calling GetPlayerData in Addplayer.  Unable to add player: [0] to game."  Mean anything to you?

 

Thanks again...

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jojodaman44
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Reply #8 December 28, 2009 10:03:23 PM
from Stardock ForumsStardock Forums

Also, got the new driver(s)...all set w/that!

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jojodaman44
morpheas768
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Reply #9 December 29, 2009 6:17:47 AM
from Demigod ForumsDemigod Forums

Quoting jojodaman44,
reply 7
K...uninstalled/reinstalled...redid everything...same problem...

 

Checked log...found this near the bottom:  "Impulse error when calling GetPlayerData in Addplayer.  Unable to add player: [0] to game."  Mean anything to you?

 

Thanks again...

Inside the same folder you found the Demigodlog file, there is another file called "Game". Its a .prefs file (Game.prefs). Open it with notepad or a similar text viewing program, and delete everything written there (Ctrl+A , Delete).

Then try again to launch the game.

It will probably do nothing, and your problem will persist, but try it anyway.

After doing that (or not) sent the entire Demigodlog file to Stardock support. Mail it to them, along with explaining them the problem.

They can be a lot more help than players of the game.

(stardock@support.com)

Edit: It took me 10 minutes to post this reply. Seriously, "Forums Go Boom" = Most annoying thing ever!

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jojodaman44
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Reply #10 December 29, 2009 8:33:51 AM
from Stardock ForumsStardock Forums

thanks...much appreciated!

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jojodaman44
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Reply #11 December 29, 2009 9:37:40 AM
from Stardock ForumsStardock Forums

When I try to open the game.prefs file, it won't let me!  It pops up with a window that says "Windows cannot open this file."  Then it says, "to open this file, Windows needs to know what program created it."  Then it gives me the option of searching the web to find it or selecting a program from a list, neither of which seems to work...weeeeeeeeeeird!

Thoughts?  Suggestions?!

Thanks...

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jojodaman44
jojodaman44
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Reply #12 December 29, 2009 9:38:49 AM
from Stardock ForumsStardock Forums

Also, interestingly enough, under the heading "Play Count," on the Impulse, each time I try to run the game the play count goes up one, but still nothing is happening...just some food for thought

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jojodaman44
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Reply #13 December 29, 2009 9:41:53 AM
from Stardock ForumsStardock Forums

Not to overload the situation, but I just noticed that there's a bunch of warning lines in the log...

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jojodaman44
morpheas768
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Reply #14 December 29, 2009 4:02:22 PM
from Demigod ForumsDemigod Forums

To open the game.prefs file, click "select a program from the list" then select notepad, if it isnt on the list, then click browse, and find it inside the Windows folder. When you click to open it with notepad it will open like a normal .txt file.

Also: Can you post all the errors from the Demigodlog file it gives you? (Warnings, errors, etc) Just copy/paste them.

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jojodaman44
pastamaster7
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Reply #15 July 8, 2010 12:50:20 PM
from Stardock ForumsStardock Forums

Hi, I have a problem.  I have downloaded and installed both enttrenchment and diplomacy, but when I load it, I cant play trinity. How do i combine the expansions?

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jojodaman44
morpheas768
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Reply #16 July 8, 2010 1:21:29 PM
from Stardock ForumsStardock Forums

Quoting pastamaster7,
reply 15
Hi, I have a problem.  I have downloaded and installed both enttrenchment and diplomacy, but when I load it, I cant play trinity. How do i combine the expansions?

Dude, do you realize that these are the Demigod forums?

You are obviously talking about Sins of a Solar Empire.

That would be all.

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