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secret_way
secret_way
Join Date 07/2005
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It would be nice if there was a pinned topic called "How to post a bug report"

February 26, 2009 2:10:30 AM from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

It would be nice if there was a pinned topic called "How to post a bug report." I have seen a couple of issues in the two weeks I've been playing. But I'm reluctant to report further because I don't know if it will be effective.  Do the devs read this forum?  Is there a better way to contact them (or to get bugs into triage)?  Is there a preferred format?  A preferred location for hosting minidumps?  I don't see any easily accessible answers to any of these questions.

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secret_way
Kitkun
Join Date 06/2008
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Reply #1 February 26, 2009 3:24:12 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Take a look at: https://forums.sinsofasolarempire.com/174432. That said, the Devs are pretty good at going throught the forum posts fairly quickly.

 

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secret_way
Annatar11
Join Date 11/2006
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Reply #2 February 26, 2009 7:09:22 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

A way that never fails is to email support@ironcladgames.com with all relevant information (which includes archived minidumps, saves, screenshots). They're good at keeping up with support emails, and even though they won't always answer directly, they'll get it.

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