cparis

cparis

Joined Member # 6711329
1 Posts 1 Replies 175 Reputation

Posting here helped, received a quick update from support and my problem was fixed. In case others need the help, my problem was due to having logged into Stardock with one email, and then purchasing the products with a PayPal account under a different email. You should be sure to use the same email for both. Mods, you may close this thread as you see fit, and thanks to Stardock for a great product!

6 Replies 15,657 Views

Apologies if this I am posting in the wrong area, but I searched and this seemed the most likely place. I ordered Object Dock suite last week, and the order went through and I received my receipt. Money was deducted from my account, no problem. Nevertheless, my available downloads remains blank, and my account shows no orders. I opened a ticket, and received no response. I called the sales office, and left a message, and again -- no response. I've ordered from Stardock goi

6 Replies 15,657 Views