pherael

Thanks! I sent the question through one of the web forms, not a proper support request through my account, which was stupid of me. I don't think I even had to be logged in to send it, though I did include the Paypal transaction ID and everything. Doesn't matter now, though. Thanks again.

I placed an order with a Paypal account linked to an email different from the one linked to this Stardock account. Maybe that's the issue, but it's been a few days and the order is still pending. I tried sending a support message Tuesday and haven't gotten word back from that, either. Any idea of a time frame? I don't have the order number, but I can PM the Paypal transaction ID if it helps. It was an order for Fences 2.0.