T-Man

T-Man

Joined Last seen Member # 3
332 Posts 1,481 Replies 2,802 Reputation

I always felt that 3D printer models would be a great addition to our libraries. And for other hobbyist that use Cricut and Silhouette, a Ready Cut Graphics library of black and white SVG/Vector library for stencil files might get some traction.

9 Replies 650 Views

It is also possible that the folder at C:\ProgramData\Stardock does not have the required permissions to allow the user to create the the fences folder. The user would need to have full control permissions on that folder.

10 Replies 1,561 Views

Hello Jon, After reviewing your information it appears that you have a product key for Fences 2.0 under a different email address in our system, and looking at the activation attempts for that key, it appears that you were trying to activate Fences 3 with your Fences 2 key, which will not work. If you log on with the account that has the Fences 2 key, you can visit the following link to get the correct download for Fences 2. But as mentioned, Fences 2 will not wor

9 Replies 1,304 Views

Hi Christian It's possible the download started and you just didn't see it. The browser can be subtle in showing the download action. Also, you can click the link to manually download. Check your downloads folder to see if the file DeskScapes11_setup_sd.exe is there.

9 Replies 1,601 Views

Hi Seb, Our software is configured to use the hostname of activate.api.stardock.net for our endpoints. I can only assume that your firewall tools are reporting the ptr record of the IP for the requested hostname instead of displaying the requested hostname itself.

8 Replies 1,990 Views

Thanks! It definitely wasn't an easy task but we are glad to have everything back up and running. And we appreciate all the hard work you guys do as well to help keep WinCustomize and the community going. It's a team effort and we have a great team in place!

4 Replies 12,140 Views

We are pleased to announce that the services for DesktopGPT are now back up and running! We sincerely apologize for the delay and any inconvenience it may have caused. Your patience and understanding during this time have been greatly appreciated. If you are still experiencing any lingering issues, please don’t hesitate to let us know by posting here. We are committed to resolving any problems as quickly as possible. Thank you for your continued support!

0 Replies 1,873 Views

We suspect there might be an issue preventing Fences from writing to a specific folder. This could be due to permission restrictions or interference from antivirus or security software. Please follow these steps to help us diagnose the issue: Press the Windows key and "R" simultaneously to open the "Run" dialog box. Copy and paste the following path into the "Open" field: %ProgramData%\Stardock\ , and then click OK. </ol

27 Replies 32,374 Views
Reply to tokens in DesktopGPT

Hi Jay, In DesktopGPT, use the drop down menu (F9), select 'Settings' from the menu. Then in the navigation bar on the left, choose 'Account', there will be a 'Purchase' button on the Account page you can use to buy more tokens. Let us know if you have any additional questions.

4 Replies 6,398 Views

[quote who="kallice4" reply="5" id="3942138"] I have installed DesktopGPT 0.76.0 BETA. This version still does not support languages other than English. I tried typing in Korean, and the program immediately crashes and shuts down. [/quote] Yes, currently DesktopGPT only supports English. We are still trying to get set on the basic set of features that DesktopGPT will have. At a later time we will review implementing support for other languag

9 Replies 6,584 Views

[quote who="klepp0906" reply="21" id="3942133"] the option to clear all/clear entire history would be great! [/quote] Thanks for the suggest, I can see that being helpful. In the mean time, you can clear the history by deleting %localappdata%\stardock\desktopgpt\ConversationHistory.dat and restarting DesktopGPT (chose Exit DesktopGPT, from the SysTray menu, to close the application)

22 Replies 74,676 Views

[quote who="Speckz" reply="4" id="3942016"] I installed the DesktopGPT 0.76.0 version, added my OpenAI API key, confirmed I have credits available with OpenAI, and tried to summarize a few short paragraphs of text or just about anything. But Nothing happens when I click the submit button. Tried different models as well, but no luck. Looking at the log, I see a lot of the below when I hit the submit button: [/quote] Thank you for reporting this error to us. The error on

9 Replies 6,584 Views

[quote who="SimplexDesigns" reply="10" id="3930233"] I feel the app should run in the background and have a hot key to bring it to the front of the screen. As it currently is, it is just an open task taking up space on the taskbar. [/quote] You can hide the DesktopGPT windows by pressing the ESC key. If any sub windows are open it will close that sub window first. If only the prompt is visible, DesktopGPT should be hidden to the System Tray and removed from th

22 Replies 74,676 Views
Reply to Fences 5 in Object Desktop

[quote]I have an active Object Desktop subscription and while Fences 5 appears as one of my apps, when I click on it, it opens up the Fences 4 panel. Any suggestions on how to get Fences 5 to open? [/quote] Thank you for bringing this to our attention. We have corrected the issue and applications should show their proper state now. So in your case, Fences 5 should now have the "Install" button instead of Open, Configure or Update buttons.

3 Replies 15,356 Views

Thanks for reporting the issue. There was a bug in the upload code, it has been fixed. Please try again.

2 Replies 4,494 Views

Hi jimb53342, Looking at your activation records, the activation requests for Fences 5 appears to be successful. But something may be wrong with the license file(s) on your machine. I'm wondering if you installed Fences 5 over Fences 4, and the installation did not properly complete. If that is the case, I recommend that you uninstall both Fences 4 and Fences 5 and do a reboot. And as sdrohan mentioned above, delete both Fences4 and Fences5 folders

8 Replies 6,840 Views

[quote quoting="post"] Upgrade my Windows 10 to 11. I need update Start10 to Start11, and your site tells me - key number not valid? Why? [/quote] Perhaps your purchase in under a different email address?

4 Replies 4,084 Views