Stardock, I have the same issue, I believe that your servers have been infected, when you download your software from your website or when the update script runs, a malicious file called irsetup.exe is created, not quite sure what it does but it seems to be the reason the update doesn't work, the install script doesn't work either, I will try uninstalling, rebooting and reinstalling as you suggested to see if that resolves the issue and update you after I have done so...
Ok, so update: I cannot uninstall the program because apparently it doesn't exist, also the download from the server no longer seems to work... not sure weather it is my end or server end...
Hello,
Sorry to hear you are having issues. But, how is your issue same as the OP. Please create your own thread so we can help your there.
Thank you.
Basj,
Stardock Community Assistant.