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lanadel20
lanadel20
Join Date 04/2022
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Fences 5 failed to install

The specified path is invalid.

October 8, 2024 8:32:20 AM from Stardock ForumsStardock Forums

Hi,

I tried to install Fences 5 on my PC, however the error message shows "The specified path is invalid.", and the default path is \Stardock\Fences

Could you please help to fix this issue, thanks.

fences
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lanadel20
DrJBHL
Join Date 04/2002
+3819 moderator
Reply #1 October 8, 2024 9:02:23 AM
from Stardock ForumsStardock Forums

Please run winver and post the results. Also which antiviral software do you have? Is it ESET?

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lanadel20
lanadel20
Join Date 04/2022
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Reply #2 October 9, 2024 7:10:30 AM
from Stardock ForumsStardock Forums

Windows 10 22H2 19045.4894

and no antiviral software.

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lanadel20
basj
Join Date 03/2001
+1513 sdemployee
Reply #3 October 9, 2024 7:14:50 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Did you try to change the default installation directory when installing the software? Do know that Fences needs to be installed in the default directory on the system drive.

Thank you.
Basj,
Stardock Community Assistant.

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lanadel20
Jan Oscar
Join Date 12/2002
+1036 moderator
Reply #4 October 9, 2024 7:19:29 AM
from Stardock ForumsStardock Forums

Quoting basj,
reply 3

Did you try to change the default installation directory when installing the software?
You cannot do that anymore. That option was removed and hasn't been available for quite some time

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lanadel20
basj
Join Date 03/2001
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Reply #5 October 9, 2024 7:21:56 AM
from Stardock ForumsStardock Forums

Quoting Jan Oscar,
reply 4

You cannot do that anymore. That option was removed and hasn't been available for quite some time

That is why I am asking, since OP mention this

I tried to install Fences 5 on my PC, however the error message shows "The specified path is invalid.", and the default path is \Stardock\Fences

Thank you,

Basj,
Stardock Community Assistant

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lanadel20
Jan Oscar
Join Date 12/2002
+1036 moderator
Reply #6 October 9, 2024 7:33:57 AM
from Stardock ForumsStardock Forums

Quoting basj,
reply 5

That is why I am asking, since OP mention this
Sorry, I was not  clear about what I was thinking what the error might be. I don't know the OP's language here, but maybe he/she has changed the default font (and or language) and that's the reason for the installer to misread the path. Just a thought.

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lanadel20
lanadel20
Join Date 04/2022
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Reply #7 October 9, 2024 8:58:01 AM
from Stardock ForumsStardock Forums

Hi,

I didn't change the default location, and it just shows \Stardock\Fences.

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lanadel20
Jan Oscar
Join Date 12/2002
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Reply #8 October 9, 2024 9:28:20 AM
from Stardock ForumsStardock Forums

Quoting lanadel20,
reply 7

Hi,

I didn't change the default location, and it just shows \Stardock\Fences.
It should show the whole path: C:\Program Files (x86)\Stardock\Fences, (not just Stardock\Fences)  so have you done any modifications to your system or used any  software to change the default install paths?

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lanadel20
basj
Join Date 03/2001
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Reply #9 October 9, 2024 9:30:05 AM
from Stardock ForumsStardock Forums

Try re-download the latest installer again from your account product download page here: https://store.stardock.com/myaccount/products. Install using the new files and see if the issue still appear.

Thank you,

Basj,
Stardock Community Assistant

 

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