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riggsappeal
riggsappeal
Join Date 05/2004
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Object Desktop doesn't start

I click icon but it doesn't run

October 4, 2024 3:07:42 PM from Stardock ForumsStardock Forums

Installed into Windows 11. 64 GB RAM, i9-13900K CPU.

I click on the Object Desktop icon, and it never starts.

What to do?

object desktop
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riggsappeal
DrJBHL
Join Date 04/2002
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Reply #1 October 4, 2024 4:05:33 PM
from Stardock ForumsStardock Forums

Do you mean the Object Desktop Manager icon? Can you post a screenshot of the icon?

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basj
Join Date 03/2001
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Reply #2 October 4, 2024 9:20:04 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Also, need to know your Windows 11 full version and OS Build number. Please use Winver.exe.

Thank you.
Basj,
Stardock Community Assistant.

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riggsappeal
riggsappeal
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Reply #3 October 5, 2024 12:16:28 AM
from Stardock ForumsStardock Forums

Version 23H2 (OS Build 22631.4249)

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basj
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Reply #4 October 5, 2024 12:21:23 AM
from Stardock ForumsStardock Forums

Please try this, uninstall Object Desktop, reboot, re-download ObjectDesktop from your account download page: https://store.stardock.com/myaccount/products. Install it, reboot again, retest and report back.

Thank you,

Basj,
Stardock Community Assistant

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riggsappeal
riggsappeal
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Reply #5 October 6, 2024 3:59:54 PM
from Stardock ForumsStardock Forums

Unfortunately, following the above instructions, and in the exact order as above, Object Desktop still fails to start.

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riggsappeal
basj
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Reply #6 October 6, 2024 8:40:00 PM
from Stardock ForumsStardock Forums

I assume, there was no error show up when you installed Object Desktop, yes? If no error and you do as the video show below. You don't get the Object Desktop configuration windows open?

Thank you,

Basj,
Stardock Community Assistant

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riggsappeal
riggsappeal
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Reply #7 October 7, 2024 1:03:34 PM
from Stardock ForumsStardock Forums

Thank you. But there was no error message when Object Desktop installed. Doing as the video shows does not open the Object Desktop configuration windows or anything else:  nothing at all.

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basj
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Reply #8 October 7, 2024 7:24:27 PM
from Stardock ForumsStardock Forums

That is strange. If you have a Windows 11 Pro edition. Please try installing under Windows sandbox and see if the ODM open as expected in Windows Sandbox environment. https://forums.stardock.com/486084/fences-support-faq#sandbox.

Thank you,

Basj,
Stardock Community Assistant

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riggsappeal
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Reply #9 October 7, 2024 8:43:54 PM
from Stardock ForumsStardock Forums

I have only WIndows 11  Home.

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basj
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Reply #10 October 7, 2024 9:27:16 PM
from Stardock ForumsStardock Forums

If you go to "C:\Users\xxxxxx\AppData\Local\Stardock\ObjectDesktop"

replace "xxxxxx" with "Windows your account name" and look for "ObjectDesktopManager.exe". Double click on it. Does that open up ODM?

Thank you,

Basj,
Stardock Community Assistant

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riggsappeal
riggsappeal
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Reply #11 October 8, 2024 1:18:59 PM
from Stardock ForumsStardock Forums

Again, thanks, Basj, for the suggestion. But I went there. Clicked on it. And, no, it didn't open up ODM.

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basj
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Reply #12 October 8, 2024 8:20:31 PM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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Abisnabidam
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Reply #13 October 10, 2024 3:35:07 PM
from Stardock ForumsStardock Forums

Hi riggsappeal,

Sorry to hear you're having trouble. 

As basj had specified the file-path for the application in reply #12, please try going back there and right-clicking the ObjectDesktopManager.exe application.  From here, I'd like to know if selecting "Run as an Administrator" makes any difference.  A bit of a shot in the dark, but here's to hoping and leaving no stone unturned.

If this issue remains, please right-click the same application and instead select "Properties".  From here, go to the "Details" tab, and see if you can verify the File version for us. 

It will look like this:

Also, while this gets worked out, please keep in mind your access to all individually included software is also available through your Stardock account's products page.  You can try downloading and running one of these products, and it would be useful to know if you're having similar issues with using any other of the included software.

I hope this helps, please let us know.

Thank you and best regards,

Adam McGuinness
Stardock Customer Support Specialist

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riggsappeal
riggsappeal
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Reply #14 October 10, 2024 10:35:26 PM
from Stardock ForumsStardock Forums

Thanks Adam.

First, running as administrator did not start Object Desktop.

Second, the version shown on my computer is the same one shown above.

Third, I did get Fences 5, Start11, and Groupy 2 to run on downloads from the Stardock website. So that will be helpful. I didn't try any others. Object Desktop still won't start and doesn't show up on the Windows Task Manager.

Brent Riggs

 

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DrJBHL
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Reply #15 October 11, 2024 2:09:42 AM
from Stardock ForumsStardock Forums

Quoting riggsappeal,
reply 16

Thanks Adam.

First, running as administrator did not start Object Desktop.

Second, the version shown on my computer is the same one shown above.

Third, I did get Fences 5, Start11, and Groupy 2 to run on downloads from the Stardock website. So that will be helpful. I didn't try any others. Object Desktop still won't start and doesn't show up on the Windows Task Manager.

Brent Riggs

 

Well, at least you've got working software. You'll have to check versions manually against what's listed in you're account.

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shawnwoodburn
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Reply #16 December 1, 2024 7:01:02 AM
from Stardock ForumsStardock Forums

Wondering if there was ever a resolution to this issue,I've been having the same issue for month's and just living with it out of frustration.

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basj
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Reply #17 December 1, 2024 8:40:37 AM
from Stardock ForumsStardock Forums

Quoting shawnwoodburn,
reply 18

Wondering if there was ever a resolution to this issue,I've been having the same issue for month's and just living with it out of frustration.

Hello,
Sorry to hear you are having issues. I still can not reproduce this issue on my system. Need to know your full Windows Version and OS Build number. Please use Winver.exe to get it.

Thank you.
Basj,
Stardock Community Assistant.

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