Hello, Multiplicity® 3 KVM Pro is installed on two computers. I would like to switch the roles of "primary" to "secondary". Although I can return the license from one (currently acting as a primary), the second one, despite the question "Switch to be a primary?" does not suggest loading the license. Is it possible to switch the roles of computers in the version I have?Have a good day!
Hello,Sorry to hear you are having issues. Please refer here: https://support.stardock.com/space/SHC/1380581377/Configuring+Multiplicity
Thank you.Basj,Stardock Community Assistant.
First of all, thank you for the answer, but the problem still exists...
1. First step:
2. Second step:
3. ... and nothing happened It looks like the program has returned to the first step.
Hello,I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.
Basj,Stardock Community Assistant
Unisntall MP from the Secondary, reboot, reinstall and choose 'Primary' as the option.
Sean DrohanStardock Product Lifecycle Manager
Do I need to send the license back from the "primary" computer first?
What is on the PC level is less relevant to what we have for your activations here - something you can manage:
https://support.stardock.com/space/SHC/1260191763/How+to+review+and+manage+your+current+activations
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