Cart Search
New Topic
Forum Home | Login
We have re-enabled logins for the forums, please be aware that you may need to reset your password or register for an account again while we continue to restore full functionality.
davidmarcus
davidmarcus
Join Date 11/2015
0

start10_64.dll contains an error

February 28, 2024 11:17:01 AM from Stardock ForumsStardock Forums

When my computer starts, I get this pop-up:

Start11 seems to work fine. I don't get this message on the other computer that I have Start11 on. I tried installing it again, but no change. I did not uninstall before installing.

Windows 10 Enterprise. Start11 2.05.

start menu products
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
davidmarcus
basj
Join Date 03/2001
+1604 sdemployee
Reply #1 February 28, 2024 6:56:15 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Are you ARM base CPU system?

Thanks
Basj,
Stardock Community Assistant.

Reason for Karma (Optional)
Successfully updated karma reason!
davidmarcus
davidmarcus
Join Date 11/2015
0
Reply #2 February 28, 2024 7:01:42 PM
from Stardock ForumsStardock Forums

I'm almost certain it is Intel, but I left the laptop at work. I'll check the CPU tomorrow.

Reason for Karma (Optional)
Successfully updated karma reason!
davidmarcus
basj
Join Date 03/2001
+1604 sdemployee
Reply #3 February 28, 2024 7:21:15 PM
from Stardock ForumsStardock Forums

If it is not ARM cpu, try this, uninstall Start11, reboot immediately, re-download latest version again, just to be sure. Install it, reboot again immediately after installation finished. Retest it and report back.

Thank you,

Basj,
Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!
davidmarcus
davidmarcus
Join Date 11/2015
0
Reply #4 February 28, 2024 8:31:11 PM
from Stardock ForumsStardock Forums

When I try to uninstall, it says Start11 is running and tells me to exit it. No idea how to do that. Should I just ignore that message?

Reason for Karma (Optional)
Successfully updated karma reason!
davidmarcus
basj
Join Date 03/2001
+1604 sdemployee
Reply #5 February 28, 2024 10:09:54 PM
from Stardock ForumsStardock Forums

Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

Reason for Karma (Optional)
Successfully updated karma reason!
davidmarcus
davidmarcus
Join Date 11/2015
0
Reply #6 March 1, 2024 4:33:20 PM
from Stardock ForumsStardock Forums

I did all that. I still get the error pop-up. Processor is 11th Gen Intel(R) Core(TM) i9-11950H @ 2.60GHz   2.61 GHz.

Reason for Karma (Optional)
Successfully updated karma reason!
davidmarcus
pelaird
Join Date 12/2018
+668 moderator
Reply #7 March 1, 2024 4:44:11 PM
from Stardock ForumsStardock Forums

The computer that is giving this error isn't by any chance running a 32-Bit version of Windows 10?

Reason for Karma (Optional)
Successfully updated karma reason!
davidmarcus
Neil Banfield
Join Date 04/2001
+1079 sdemployee
Reply #8 March 1, 2024 5:00:30 PM
from Stardock ForumsStardock Forums

What app does cytray belong to?

It looks to be an error in that process, probably mistakenly turning on errors on whilst blocking third party dll loading.  They would need to fix this themselves as outside our control.  Microsoft made this mistake in the remote assistance app a few years ago before they fixed it.

Reason for Karma (Optional)
Successfully updated karma reason!
davidmarcus
davidmarcus
Join Date 11/2015
0
Reply #9 March 1, 2024 6:48:03 PM
from Stardock ForumsStardock Forums

Ah, it is part of Cortex. I'll deal with it on the Cortex side. Thank you.

I'm running 64 bit Windows.

Reason for Karma (Optional)
Successfully updated karma reason!
davidmarcus
pelaird
Join Date 12/2018
+668 moderator
Reply #10 April 13, 2024 2:22:24 PM
from Stardock ForumsStardock Forums

FYI:

Palo Alto Networks zero-day exploited since March to backdoor firewalls

From: BleepingComputer April 12, 2024

https://www.bleepingcomputer.com/news/security/palo-alto-networks-zero-day-exploited-since-march-to-backdoor-firewalls/

Palo Alto Networks warns of PAN-OS firewall zero-day used in attacks

From BleepingComputer

April 12, 2024

https://www.bleepingcomputer.com/news/security/palo-alto-networks-warns-of-pan-os-firewall-zero-day-used-in-attacks/

 

Reason for Karma (Optional)
Successfully updated karma reason!
Stardock Forums v        Server Load Time:   Page Render Time: