I have questions about the software and there is no way to contact support by phone or email. This is crap. I work in support and I know how this should be done, and a lot of other companies do too. As such, I am no longer going to use Stardock products and will never buy any in the future. I am sure this message will be ignored which illustrates the problem with Stardock.
Fred E.
Three people, including a lead developer, brought this to my attention, Fred, before I had the chance to see it myself. I say this to illustrate exactly what is detailed in any direct phone call or product usage question submitted via ticket - that, without exception, the forums are the best, most efficient, method to help both individuals and the masses for all time. Once you detail what exactly your issue is (the beginning), will have a middle (working your issue) and an end (the solution).
We encourage you to see this in action by detailing what your issues are supported with ways to reproduce the issue and copy \ pasted screenshots or links to video.
Sean Drohan
Stardock Product Lifecycle Manager
