Cart Search
New Topic
Forum Home | Login
jimmac777
jimmac777
Join Date 11/2023
0

Upgrade from Start11 to Object Desktop

Can it be pro-rated

November 24, 2023 1:55:55 PM from Stardock ForumsStardock Forums

I literally just purchased Start11 (5) licenses) and like it so much that I want to upgrade to Object Desktop. Do I have to pay full price or can I get a pro-rated discount?

TIA

object desktop
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
jimmac777
basj
Join Date 03/2001
+1516 sdemployee
Reply #1 November 24, 2023 8:33:27 PM
from Stardock ForumsStardock Forums

Hello,
Not sure about pro-rated, but you could get discount when you upgrade to Object Desktop. Please use the Upgrade section when purchase.

Thanks
Basj,
Stardock Community Assistant.

Reason for Karma (Optional)
Successfully updated karma reason!
jimmac777
bunnyb0y3939
Join Date 05/2022
0
Reply #2 December 15, 2023 2:19:38 AM
from Stardock ForumsStardock Forums

The "upgrade" page does not allow for Start11 to be included as a discount for upgrading to Object Desktop. It lists Start8 and Start10 as valid products, but NOT Start11...which seems kinda bizarre? 

Upgrade to Object Desktop

We're sorry, but we could not locate a qualifying product on your account.

You can purchase Object Desktop here:

Get it Now

The following products qualify for Object Desktop upgrade pricing:

  • Decor8
  • DeskScapes 8
  • Fences
  • IconPackager
  • Launch
  • ModernMix
  • ShadowFX
  • Start8
  • Start10
  • Tiles
  • WindowBlinds 8
  • WindowFX 5

You can find the products you have purchased at https://store.stardock.com/myaccount/products

 

Please contact sales@stardock.com if you are unable to proceed.

Reason for Karma (Optional)
Successfully updated karma reason!
jimmac777
basj
Join Date 03/2001
+1516 sdemployee
Reply #3 December 15, 2023 6:02:54 AM
from Stardock ForumsStardock Forums

Quoting bunnyb0y3939,
reply 2

The "upgrade" page does not allow for Start11 to be included as a discount for upgrading to Object Desktop. It lists Start8 and Start10 as valid products, but NOT Start11...which seems kinda bizarre?

Upgrade to Object Desktop

We're sorry, but we could not locate a qualifying product on your account.

You can purchase Object Desktop here:

Get it Now

The following products qualify for Object Desktop upgrade pricing:

    • Decor8 DeskScapes 8 Fences
    •  Icon Packager Launch
    •  ModernMix ShadowFX Start8 Start10 Tiles WindowBlinds 8
    •  WindowFX 5

 

You can find the products you have purchased at https://store.stardock.com/myaccount/products

Please contact sales@stardock.com if you are unable to proceed.

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!
Stardock Forums v        Server Load Time:   Page Render Time: