Sorry to hear you are having issues. But, I just checked my list of downloadable list (refer screenshot below). And Icon Developer do appear in there. If your list not showing IconDeveloper, please raise support ticket using the link below, use the product not receive option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.
Stardock Community Assistant
Stardock Community Assistant.